14 Replies Latest reply: Jun 25, 2010 8:28 PM by Mary Willis1
devila2208 Level 1 (0 points)
I recently lost the ability to connect to the internet via my ethernet cord. My xbox connects to the same router with no problem (via ethernet). I tried using the xbox's ethernet cord with the macbook just to see if the computer ethernet cord was faulty, but that still didn't work. All appropriate lights are lit up on the router. In the network settings, the ethernet connection shows as active and connected and shows the ip address and everything and says it's connected to my network. But I can't get to the internet. The weird thing is that for a few days, google would still work, and the results page would still work for google, but clicking any links wouldn't work (even google links). Typing in a url also didn't work. It just kept sitting there "thinking". Now it won't even connect to google. I took it over to a friend's house, and I was able to get to google and see my search results, but no other links or urls would work. Anyone have any advice for this? I have tried deleting the ethernet connection in the network settings and then re-adding it (suggested over the phone by a repair shop) but that didn't work.

MacBook Pro, Mac OS X (10.6.2)
  • sig Level 8 (35,785 points)
    Try re-powering all your equipment; modem, router, Mac.
  • devila2208 Level 1 (0 points)
    Tried that, didn't work
  • sig Level 8 (35,785 points)
    System Preferences>Network. Is Ethernet at the top of the list on the left side? Are you getting an IP address from the router? What browser are you using? Have you cleared the browser cache files?
  • ZorrowQuebec Level 1 (60 points)
    Does your emails work?
  • ZorrowQuebec Level 1 (60 points)
    try this,

    Instead of typing www.google.com type the ip address
    and enter.
  • rhettf Level 1 (0 points)
    Same problem here. Airport connects fine to the wireless network. And other computers connect via Ethernet hardwire fine. My ethernet obtains an IP address and lights up green when I plug it in, but doesn't access the internet. Can't ping any outside IP addresses either. Thoughts? Ideas? Suggestions?
  • ZorrowQuebec Level 1 (60 points)
    did it ever worked? is this anew problem?
  • rhettf Level 1 (0 points)
    It's worked before many many times. This is a new problem. Repairing permissions...restarting...none of that works either. It just simply won't connect to the Internet via Ethernet even though all the settings are good.
  • BugSquash Level 2 (285 points)
    Could be a DNS issue. Try OpenDNS and see if it works. You don't have to set up an account; just set your router and/or computer to use their DNS IP addresses.
  • Rkn Level 1 (0 points)
    I've been having the same problem for a while now. Nothing I do works. I've even installed (from scratch) the snow leopard os, but its still the same. I love my Mac, and I dearly miss working on it, since a lot of the work is online. If anyone has the solution, please let me know, because otherwise my option would be to switch to Linux.
  • rhettf Level 1 (0 points)
    I can't ping IP addresses, though. Which means it wouldn't be a DNS issue. The wireless connects to the router fine, and when I plug my other MBP into the ethernet it works FINE too. It's really an issue with my MBP i think
  • ZorrowQuebec Level 1 (60 points)
    have you tried to set you IP manually (Static) to see if it makes a difference?
  • Cartooncheryl Level 1 (0 points)
    The same thing has happened to me, it just stopped working. No, I've had this problem for a long time with this machine, but the other day I was downloading some large files, and all the files dropped down to nothing, internet was gone.

    It will connect to Wireless, but now I'm even having problems with that.

    If I plug in the Ethernet cable but set it to use AirPort, it won't find the web. I have to unplug the cable and it will use AirPort -- not good when I need to access hard drives! It had been working with it plugged in, but it just stopped. (I don't know if it was using the Ethernet or the AirPort at the time.) I wasn't messing with any settings at the time.

    Tried restarting, running diagnostics, using different browsers, various websites, didn't help.

    It's a MacBook 2,1 -- 2.0 GHz, Intel Core 2 Duo -- 10.4.11

    I have a G4, same OS, using the same router, same settings, everything. G4 works perfectly.
  • Mary Willis1 Level 1 (0 points)
    I am having the exact same prolem. I can connect to internet via airport using DSL - even though all the green lights are lit up, I cannot connect using Ethernet option. When I try to open Google all I get is the same "thinking" thing and Google never connects. I also cannot get the itunes radio to connect or any email when I have the connection set to Ethernet. Everything works great using Airport. I tried all the same options posted here and no luck.

    How do I get some help with this issue? Everything was fine and then this mess up that I cannot figure out how to fix!