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iTunes won't let me sync my iPod when it is disabled

iTunes won't let me synchronise my iPod Touch 3rd Generation, because the original computer I synced it with is now gone, and replaced with this one. My friend thought it would be funny to lock out my iPod so much as to disable it, and now I can't sync it to my original computer.

Message was edited by: Travers Mills

XP Pro SP3, Windows XP Pro, Nil

Posted on Mar 10, 2010 1:38 AM

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5 replies

Mar 10, 2010 2:27 AM in response to Travers Mills

Welcome to the discussions,
You can only sync to one computer at a time. If you switch, all media content will be erased and replaced with the content of the new iTunes library. So to prevent a sync, disable autosync in iTunes/settings/devices before you connect.
Is your ipod showing up in iTunes? If not, is Apple Mobile Device Service still active? http://support.apple.com/kb/TS1567
Are the drivers installed? http://support.apple.com/kb/TS1538
If your ipod shows up in iTunes, back up manually and transfer your purchases, here's how to:
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

iTunes won't let me sync my iPod when it is disabled

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