3 Replies Latest reply: Mar 11, 2010 7:01 AM by paulcb
goranwk Level 1 Level 1
I have started a reset on the iPhone
Settings/General/Reset/Erase all contents and Settings.
I understand it will take 2 hrs or more (as stated in the manual) but this is now running for nearly 12 hrs and still running.

The screen has the apple logo plus - from time to time - a "time wheel" over the lower edge of the apple. The wheel does not turn (as e.g. when a web site is loading). It is stationary but then it disappears for a while and then comes back. I have also noted twice that the screen quickly "flashes" to dark and then the apple logo comes back. Since I don't watch it all the time, this might have happened several times without be noticing.

How long can this take? (I use the iPhone 3Gs 32 on 3.1.2. I used approx 20 GB of available space)

iPhone 3Gs 32, iPhone OS 3.1.2
Solved by paulcb on Mar 10, 2010 12:53 PM Solved
On a 3GS, it should be immediate, i.e. a few seconds. Obviously, you have a problem.

I would try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider (if it even comes up). Takes about 5-60 secs of button holding and you won't lose any data or settings. This may or may not do anything but is a quick and easy first try.

You may also need to Restore via iTunes in Recovery Mode... http://support.apple.com/kb/HT1808.