Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes stopped syncing with iPhone

iTunes and my iphone were synching fine yesterday...did so half a dozen times. Now it won't sync.
-the phone is charged
-plugging an ipod into any of those USB ports works perfectly for both syncing anc charging.
-plugging the iphone with the same USB cable into a wall charger works fine.
-when I run System Profile with the phone plugged in, System Profiler sees the iPhone plugged in to a USB bus.
I've tried restarting the computer and restarting the phone. No luck.

So: Yesterday it all worked, today it doesn't. What do I do/what should I try? Please help, thanks!

Powerbook G4 (PowerPC, Mac OS X (10.4.11), iphone 3gs

Posted on Mar 11, 2010 8:12 AM

Reply
3 replies

Mar 12, 2010 7:47 PM in response to michael1313

Same thing has happened to me!

More facts to throw into the mix:
1) This is happening with two iPhones, neither of which will sync, charge or show up in the Finder window on my Macbook. I hadn't checked System Profiler before, but I do now see the iPhone listed there (serial number doesn't match, though, which is weird).
2) Both iPhones, however, show up successfully when connected to another computer.
3) If I connect other iPods to my Macbook, iTunes sees them just fine, sync works, they charge, etc.
4) I've switched USB cables and ports, have restarted the iPhones and the Macbook, and still nothing.

Extremely frustrating! Someone please help!

Mar 12, 2010 10:23 PM in response to michael1313

I have been able to resolve the same problem with my iPhone (at least for now, knock on wood). I reinstalled iTunes 9.0.3 on my Macbook. I did NOT uninstall the existing iTunes 9.0.3 before doing this install. This was a suggestion that I received elsewhere. My iPhone now charges and syncs with iTunes on this Macbook. (It doesn't show up as a disk on my Finder (while an iPod does when I connect it), but I really don't care about that.)

Hope this works for you, too!

iTunes stopped syncing with iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.