7954 Views 5 Replies Latest reply: Aug 16, 2010 2:02 AM by chattykittykat
Just hoping you found a solution to your problem because it is EXACTLY the same problem I'm having.
If you have can you please give me some advice? I've gone through the troubleshooting links and turned off and on both my imac and iphone too many times to remember. I have the latest itunes, the latest OS, my USB ports are working, I can internet tether using my iphone and it appears in my imac network via bluetooth. It just doesn't appear in itunes.
Message was edited by: flam5000
I was having the same problem and did everything that the step by step Apple Support told me to do and nothing worked. I finally clicked on a link at the bottom of the page which led me here...
and then here...
those two things reinstalling the USB driver and then making sure that the Apple Mobile Device service was enabled seems to have fixed the problem.
Hope that helps you out.