delayed sound and speech Movies

I just purchased an APPLE TV a few days ago. It plays most movies very well. However on some movies there is a noticeable delay in the movie and the speech and sound.

APPLE TV 160 GB

iMac G5 2.4 Ghz Core 2 Duo, Mac OS X (10.5.5)

Posted on Mar 15, 2010 9:39 AM

Reply
6 replies

Mar 15, 2010 11:31 AM in response to Noppie

Yesterday APPLE TV would not show any playlist. This morning it displaced playlist. It plays the first movie correctly. However the second movie it has a delay in the sound it out of sync with the video. Playing movies one at a time does not produce the out of sync. However once a movie has played out of sync with sound/video. It nows plays all the time out of sync

Apr 14, 2010 10:53 AM in response to arscheffer

I have noticed some idiosyncratic behavior by ATV including what you mention.

First check the movie by playing it on the Itunes host by selecting it and hitting playh within Itunes. If the sound is out of sync then it is likely a problem with the movie file. If it plays correctly on Itunes but not on the ATV, make sure you have the latest code on both the ATV and in Itunes.

Every time I have had this problem it has responded by either restarting the movie or by cycling the power on the ATV.

I have also noticed that if I pause a movie and leave it over night, when I restart it the next day sometimes the sound gets very noisy. Full of pops and clicks. I turn off the LCD tv and restart it and the problem goes away.

Strange

Apr 18, 2010 9:04 AM in response to Rob the Elder

What do you mean "the same code on itunes and the Apple TV"? This problem shouldn't have anything to do with iTunes. As far I know, the movies work okay in iTunes. I bought all my movies either from iTunes or the Apple TV store and no one else is complaining of this problem. Could it be the cable? I have it connected with an HDMI cable. I don't think it's the TV. According to tech specs, I have the right kind of TV.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

delayed sound and speech Movies

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.