1 Reply Latest reply: Mar 16, 2010 1:17 PM by Allan Sampson
JDEO Level 1 Level 1 (0 points)
i bought an iPhone 3g and i dropped it while on vacation. the screen is white with grey bars and it can still function properly and play music and so on. i read so many different forums and blogs and everyone was telling me to reset my iphone manualy and i did. i tried that, turning it off and on and many of ways. i even opened it up and made sure the ribbon that branches off of the LCD screen was attatched properly. can ANYONE help me

Apple iPhone, iPhone OS 3.0
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Something was obviously damaged with the drop and I doubt anyone here will be able to tell you exactly what is damaged and needs to be replaced.

    The iPhone includes a one year warranty, but the warranty does not include accidental damage. Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price, or take it to a 3rd party repair shop for it to be inspected and tested along with a quote for the repair. Opening the iPhone yourself or having a 3rd party do this voids the warranty so after you get it repaired, the warranty is void.