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bottom scrollbar of itunes store gone

17755 Views 45 Replies Latest reply: Mar 26, 2010 1:27 PM by Rottenslam RSS
  • kcookie Calculating status...
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    Mar 18, 2010 8:51 AM (in response to uncgirl71)
    Thanks for the tip using the control button and scrolling with the mouse. It did help and I can see the buy button, it's not ideal but good for now. I also reported it to itunes (help: provide itunes feedback & gave link to this discussion) Hopefully this issue will be resolved soon.
  • rshtorch Calculating status...
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    Mar 18, 2010 2:06 PM (in response to uncgirl71)
    another temp workaround is to go to edit/pref/store on your itunes window and select "use full window for itunes store". This should work. Note that to get back to your library there is a an "x" close window button on the far left of the itunes store menu bar.
    windows pc, Windows XP
  • Eleena Delisser Level 1 Level 1 (0 points)
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    Mar 18, 2010 2:51 PM (in response to uncgirl71)
    We need to flood Apple's tech support email box with messages about this problem. It's been almost 2 days since this problem started and it hasn't been fixed yet. I sent an email to Apple and got a response from their tech support telling me to adjust my screen resolution, which has nothing to do with my problem since my screen resolution is fine.

    Apple support appears to be unaware of the missing scrollbar in iTunes. So everyone who reads this needs to send Apple an email, via iTunes customer support, so that they know this isn't an isolated issue.
  • Jinja-Ninja Calculating status...
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    Mar 18, 2010 3:18 PM (in response to uncgirl71)
    I also discovered this problem last night, fortunately I've already downloaded essential tunes but it's so frustrating not to be able to download podasts.

    Bizarre! Also apple are probably losing thousands of sales each day due to frustrated customers.
  • Katrina S. Level 7 Level 7 (24,085 points)
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    Mar 19, 2010 1:37 AM (in response to uncgirl71)
    That bar is still gone on my XP laptop with a small screen. My mac with a bigger screen is fine...
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
  • Mick Bentley Calculating status...
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    Mar 19, 2010 9:10 PM (in response to uncgirl71)
    I'm having this same problem too.

    Another solution:
    You can also go to Edit > Preferences then to the Store tab and tick the "Use full window for iTunes Store" this will allow you to see more of the store page and you probably won't need to scroll. What were they thinking when they took the scroll bars away?
    Dell, Windows XP
  • Mick Bentley Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 19, 2010 9:12 PM (in response to uncgirl71)
    I'm having this same problem too.

    Another solution:
    You can also go to Edit > Preferences then to the Store tab and tick the "Use full window for iTunes Store" this will allow you to see more of the store page and you probably won't need to scroll. What were they thinking when they took the scroll bars away?
    Dell, Windows XP
  • eolhc Calculating status...
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    Mar 19, 2010 9:55 PM (in response to hapjim)
    Thanks this worked for me!
  • brussel57 Calculating status...
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    Mar 19, 2010 10:02 PM (in response to uncgirl71)
    Thanks for the work arounds that everyone has come up with.

    A strange thing - if you go into any of the Essentials (I checked about 10 so far) - the scroll bar is back at the bottom of the window. I just noticed it before and thought it was fixed on all the other pages. However so far it seems to be only in the essential windows.
    Dell, Windows XP
  • nicoleamanda Calculating status...
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    Mar 20, 2010 8:27 AM (in response to uncgirl71)
    I`m getting (or not getting) the same thing. Lol
    Windows XP
  • Rottenslam Calculating status...
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    Mar 20, 2010 10:38 AM (in response to uncgirl71)
    A temporary fix, at least for windows users, is to double click the 'istore' button in iTunes. It opens up a another window that DOES have the side-to-side scrollbar.
    HP Pavilion and MSI Wind, Windows XP
  • Rottenslam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 20, 2010 10:40 AM (in response to uncgirl71)
    Edit: Or I should say when you double click the iTunes Store button in iTunes it will create a new window that is big enough to show everything on the page.
    HP Pavilion and MSI Wind, Windows XP
  • MJ UK Calculating status...
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    Mar 20, 2010 11:30 AM (in response to xntrix)
    I found if you hold both mouse buttons down and go to the right of the screen 9in areas where there are no links) it will take you to the right or left of the screen. A pain, but it works for me
  • mills84 Calculating status...
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    Mar 20, 2010 1:14 PM (in response to uncgirl71)
    thought it was just me, just when there's loads of music i wanna get as well

    sort it out i-tunes
    Windows XP
  • schmidtt11 Calculating status...
    Currently Being Moderated
    Mar 20, 2010 8:56 PM (in response to uncgirl71)
    Same thing happened to me also.Can not buy song!What gives?
    hp, Windows XP

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