This discussion is archived
8109 Views 8 Replies Latest reply: Jul 3, 2010 3:40 AM by mikesmith2
Currently Being ModeratedMar 18, 2010 8:30 AM (in response to beerallica)Did you transfer the backup for your previous iPhone to your iPhone replacement?
If so and there is a problem with the backup, restoring from the backup will also restore the problem.
If you haven't already done so, try restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
The local support says they're not willing to replace my second device with a third one, which I understand from a certain point of view, but then again, I'm stuck with a (brand new) iPhone that just doesn't work.
Baloney. The iPhone includes a one year warranty. The exchange you received under warranty remains under the original one year warranty. If there is a problem with the exchange you received under warranty that cannot be resolved by any other means, the local support is obligated to provide you another exchange under warranty. MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.2), iPod w/Video 30GB, iPhone 3G 16GB
Currently Being ModeratedMar 18, 2010 8:37 AM (in response to beerallica)I have had a similar problem just once. I reset the phone and haven't had a reoccurrence yet.Dual 1.25 GHz PowerPc G4, iPhone 3GS, Mac OS X (10.4.11), 1.7gb Ram, 80,120,250gb HD's,M-Audio Revolution 5.1, Logitech 5.1 surround sound
Currently Being ModeratedMar 18, 2010 9:35 AM (in response to Allan Sampson)I did transfer my previous iPhone backup to this one indeed. Doh, I never thought the problem might have been hiding there. I have now uninstalled all downloaded apps and I'll be waiting a few hours to see if it does it again.
Having a Mobile Me account makes it easier to restore contacts and everything while keeping the device at its factory condition software-wise. Sounds like a plan, if the (now) app-free iPhone shuts down once more, I'll do that.
I'll keep you posted, thanks.iMac, Mac OS X (10.5.8)
Currently Being ModeratedMar 19, 2010 7:01 AM (in response to beerallica)It's now been almost 24 hours without a single shut down. It seems that a certain combination of apps was responsible for this. I'll now start adding my apps back and see where the problem re-appears.iPhone, iPhone OS 3.1.3, 16GB
Currently Being ModeratedJun 6, 2010 6:04 PM (in response to beerallica)So, this issue was resolved in the most unexpected way.
While fiddling with my 3GS adding and removing apps, changing all possible settings, performing all sorts of troubleshooting and skimming though all possible online resources, I decided to change its appearance a little; discarded of the old case and bought another one. Problem instantly solved!
It appears that the old case didn't allow for adequate cooling and quite often the device felt a bit too warm in my palm, which never happens with the new case. Both cases are like half-shells, covering only the back of the device and leaving the screen to be protected by a thin self-adhesive film. The device was probably overheated inside the old case and was shutting down for self-protection. Doh...3GS, iPhone OS 3.1.3
Currently Being ModeratedJul 3, 2010 1:16 AM (in response to beerallica)i have the same problem since updating to ios4.
during a phone-call which takes more than 5 minutes the iphone just restarts and the call will be dropped.
is there any way to go back to version 3 ?IPhone 3GS, iOS 4