2946 Views 3 Replies Latest reply: Mar 24, 2010 7:35 PM by Robert Sutton1
Have you tried resetting your iPod with it connected to your Mac? To do this, press and hold the Center and Menu buttons together until the Apple logo appears. You may want to try this a couple of times if no luck the first.
Otherwise, I would work through each troubleshooting technique described in this Apple support document as necessary.
[iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]