Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone's songs greyed out in iTunes

I plug my iPhone into my tower at the office and the music is greyed out, not allowing me to play music. Any ideas? I know the tower at home is my "Main" computer that the iPhone "belongs" to, but I should be able to play my music on any of my computers, right?

G3 Laptop 17", Mac OS X (10.6.1)

Posted on Mar 24, 2010 5:07 AM

Reply
4 replies

Mar 24, 2010 5:15 AM in response to Chris Stegner

Chris Stegner wrote:
but I should be able to play my music on any of my computers, right?


Not when involves the iphone. By design, the iphone will sync itunes content with ONE computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer.

What you could do is this:
1. First disable auto sync when an ipod/iphone is connected in itunes, under preferences, which in Windows is under the edit menu.
2. Connect your phone, itunes running, DO NOT SYNC!
3. Go up to Store>Authorize this Computer.
4. Next, File>Transfer Purchases your purchased content will be transferred, music you ripped on your own won't.

You should be able to play your music now.

Jun 20, 2010 8:38 PM in response to wjosten

I've tried all this -- I have two libraries, one Mac & one PC, and the iPhone (3GS) is autosynced in neither. When I use other iPods on this computer (PC), so long as they are set to "manually manage," I don't have any trouble. But with my iPhone, everything is greyed out. If I try to click "manually manage" on the PC, it says that it will delete everything and sync with my PC's iTunes library, which is not what I want.

Any other suggestions?

Aug 30, 2010 1:56 PM in response to wjosten

I can confirm that this does not work. I had an iPod Touch 3rd Gen, and could play music off of it on any computer, and copy 'ripped' music to it from any authorized computer.

I upgraded to an iPhone 4 and now it's over. The music stays greyed out except on the 'home' MacBook, even after the above procedure. There is a page online that tell how to edit HEX files on two computers, but come on! Why does it have to be so hard, Apple?

iPhone's songs greyed out in iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.