4 Replies Latest reply: Jun 16, 2010 2:24 PM by WilliamL
jmhoey Level 1 Level 1
I can log into my account just fine. I can purchase music just fine. However, when I click on any of the other options like My Wish List, Complete My Album, I get the login window. I keep entering my password and it thinks for a quick moment, then the window comes back up. I can do this dozens of times with no result. I have completely removed iTunes and all related files, reinstalled, turned off and on various firewalls and their settings. I can not even see iTunes Plus after I sign in to my account the first time.

Has anyone else run into this particular problem? Any advice on what to wipe out next?

Thanks in advance

MBP 17" 2.6GHz, 4GB RAM, Mac OS X (10.6.2), iTunes 9.0.3
Reply by Jim VanLeeuwen on Mar 26, 2010 12:23 AM Helpful
If your computer has Intego Software's Net Barrier installed, turning off "information hiding" may solve your problem.

All replies

  • mike721 Level 1 Level 1
    I have the same problem. With no shopping cart in iTunes, I thought I'd start using the wish list. However, whenever I try to add something to the wish list I get an endless series of sign-in requests. Any ideas?
  • Jim VanLeeuwen Level 6 Level 6
    If your computer has Intego Software's Net Barrier installed, turning off "information hiding" may solve your problem.
  • jmhoey Level 1 Level 1
    I read that somewhere to a similar but not identical problem. I've gone as far as shutting everything off, even force quitting unnecessary services. Nothing seems to work. Sigh.
  • WilliamL Level 3 Level 3
    expertise.desktops
    Desktops
    I have encountered this issue also. I took the suggestion and turned off my NetBarrier computer/browser information blocking. Launched iTunes again and everything showed up properly. The number of songs in my Wish List and the iTunes Plus section. To see if the issue was the computer/browser, last page visited, or both I went through the process of turning on each one separately and together. Off or on every thing works the way it should now. Go figure.