6866 Views 6 Replies Latest reply: Mar 27, 2010 1:12 PM by Bob Jackins
I have been having the same issue lately. I called Apple and we started by having me remove some start up items, i.e.: BetterTouchTool. Seemed to work but alas back to the" connection lost". Sometimes all I do is click the mouse(magic mouse) and it re-connects.BTW, my Mighty Mouse does the same but not my wireless keyboard.
I suspect there is a problem with Apple's Bluetooth software.
There are a couple of things that will help
1) New batteries
2) In the mouse Preferences make it a Favorite
3) Remove any other near by interferences using 2.4 ghz like cordless phone, baby monitors, routers etc.
Here is a link for Bluetooth and Wireless interferences
I have no trouble with my wireless keyboard.
I have nothing that might interfere with transmission -- I actually had a cordless phone close to the computer at one point but not now and there was not an issue until recently so the phone had no impact.
Batteries seem to make no difference.
I have no idea how to make a mouse a "favorite" in either the Mouse Preferences of the Bluetooth preferences as it doesn't show up as an option.
If your still at 10.5.7 as your profile indicates, then there is a fix in the 10.5.8 Combo Updater that addresses Bluetooth reliability.
Also note that even if you updated to 10.5.8 sometime ago, there is no harm in downloading and installing the Combo Update over the top of your existing 10.5.8 version in case you missed the fix...