1 2 Previous Next 15 Replies Latest reply: Jul 14, 2010 7:01 PM by pedroslima
Jimbo Smith Level 1 Level 1 (0 points)
I charged my phone for the night and when I woke up the next morning it was still dead. I can not make anything come up on the screen no matter what I do. I left it at the charger for practically an entire day and it has still been dead for about 3 days. I have tried holding the top and bottom buttons and nothing seems to work. Nothing happens when I plug my phone into my charger or my computer and I have tried multiple cords. It seems completely dead, anyone have any suggestions?

3GS, iPhone OS 3.1.3
  • 1. Re: Iphone Dead
    MainstreamListener Level 1 Level 1 (0 points)
    Has the message "Charging is not supported with this accessory" popped up in the last 3 days? Have you tried different wall outlets? Have you tried charging it via computer?
  • 2. Re: Iphone Dead
    Jimbo Smith Level 1 Level 1 (0 points)
    Yes that message had been popping up in the last week prior to it having trouble but the weird thing is that in the few days before this problem that message stopped appearing. I have tried it via computer and nothing and the same with different wall outlets, it doesn't appear able to recognize that its supposed to be charging or etc.
  • 3. Re: Iphone Dead
    MainstreamListener Level 1 Level 1 (0 points)
    I have had the same problem before. The message popped up, then the charging stopped, my advice to you is that if you cannot it get it to charge again, force it into recovery mode, plug it into the computer and restore it. If it doesn't work, take it to your nearest Genius Bar if the warranty is still good.
  • 4. Re: Iphone Dead
    Jimbo Smith Level 1 Level 1 (0 points)
    How can I send it into recovery mode?
  • 5. Re: Iphone Dead
    MainstreamListener Level 1 Level 1 (0 points)
  • 6. Re: Iphone Dead
    Jimbo Smith Level 1 Level 1 (0 points)
    Yeah I can't do that. Nothing comes up on the screen at all at any time.
  • 7. Re: Iphone Dead
    MainstreamListener Level 1 Level 1 (0 points)
    Is the warranty still good? I'd take it to your nearest Genius Bar if it is, they can switch it out or have some magical way to solve it that I can't.
  • 8. Re: Iphone Dead
    Jimbo Smith Level 1 Level 1 (0 points)
    I believe I paid for the extended warranty so it should still be good. Yeah I wasn't sure whether I was supposed to go to the apple store or find the AT&T store but I'm leaning towards staying away from the phone store and go straight to apple. Thanks for the help man.
  • 9. Re: Iphone Dead
    King_Deahty Level 1 Level 1 (0 points)
    My Iphone had the same problem I kept thinking that it had to be the phone itself... I decided I didn't want to take it in before I tried alternative methods... I live about 300 miles away from a Genius Bar so it would be a long drive
    So I went out to walmart... I bought myself a brand new Iphone Charger. I tried it and well, it worked I guess you might wanna try that their about 30$ to 40$ I honestly do not think that would be the phone

    ~Good Luck Sir~
  • 10. Re: Iphone Dead
    MainstreamListener Level 1 Level 1 (0 points)
    I've done the same thing, bought a new charger, it worked for 2-3 weeks, same problem re-occurred. I imagine your at a 50/50 chance of the problem reproducing, the Genius Bar guy said it was the software being corrupted and that the software controlled the battery, so good luck with that.
  • 11. Re: Iphone Dead
    IkarusC42 Level 1 Level 1 (0 points)
    I took a photo with my iphone two hours ago, and put it in my pocket. When I tried to switch it on, it was dead.
    O2 asked me to try a reset, and also to connect it to itunes and try a sync, but it was dead. So, they arranged to send me a (refurbished, cheeky g*ts!!) phone. Whilst fiddling with the phone, pressing the power and home buttons, I managed to restart it. The phone had a totally flat battery. It had mysteriously lost a 90% charge in less than 2 hours whilst switched off, and has also lost the last photo I took. Looks like the camera/album app can crash and drain the battery very quickly.
    Apple minus 10 brownie points. O2 minus 10,000. Vodaphone next time.
  • 12. Re: Iphone Dead
    client Level 1 Level 1 (0 points)
    My phone died today and by the time I was able to begin to deal with it all phone supports were closed, unavailable, not operating. I have had cell phones for over 15 years and this is the first time I have ever encountered such a problem without means of adequate support. Disgusting!!! (Nothing unusual. Just failure to reactivate after recharging a low battery--no problem at all with other phones). Any quick fixes out there?
  • 13. Re: Iphone Dead
    Principessa13 Level 1 Level 1 (0 points)
    My iphone crashed while charging too. It happened while I was overseas, which makes it all the more frustrating! It became extremely hot and nothing that I do can restart or switch it on, including pressing the home/power off buttons. It's been like this for a couple of days already. Can someone pls help? I didn't even manage to syn my latest data in time and now it crashed.....
  • 14. Re: Iphone Dead
    sonzofgod Level 1 Level 1 (0 points)
    My less than 3 month old iPhone went suddenly DEAD also, would no power on at all and would not respond to any charging or button pushing.

    After reading the other posts on here, I was able to get it back on. I just held down the power button and the home button (I did have it plugged into my PC then also) and the apple logo came up. I did not lose any data or apps, it just was completely shut down. It had a good 80-90% just about an hour before it crashed. I took a photo, sent a few text messages and then put the phone in my pocket. I did not sit on it or drop it or anything. When I took it out of my pocket to check my email it was DEAD, no power.

    Once I did get it back on, as described above, my iTunes said a new update was available, 3.1.3 I think.. I noticed it mentioned a fix for false battery life. I was using a new 3rd party 'iPhone compatible' car charger from Wal-Mart.....
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