Hi: Since a few days I cannot properly shut down. The blue screen with the revolving circle stays for ever and I have to do a hard shut down (pressing power button 5 seconds). This even happens after a save boot with all extensions disabled and all peripherals disconnected.
One idea: don't rely on what you did of course, and run Disk Repair with Disk Utility and 3rd party (Disk Warrior, Drive Genius, TechTool Pro 5, but at least one other utility) to repair your system.
Clone your system to a new hard drive, do repairs, create a new test user account, and try that.
This is for a Mac that won't shut down. Launch +Activity Monitor+ and see if there are any active applications besides Activity Monitor ( items with icons next to the name), select them, and click Quit Process.
If an app won't quit by clicking Quit, click Force Quit. Then try shutting down again.
If that doesn't work start killing off system-managed programs ( items without icons ) . Be sure to quit only the programs your user account is running; don't quit anything identified as "root" or "nobody" in the User column- and whatever you do, don't quit any of the following : loginwindow, Window Server, ATSServer, or SystemUIServer, which make up the foundation of Mac OS.
Quit one process at a time, and then shut down after each kill until you find success!
I wish you luck!
p.s.If you install two of a single user licensed third-party application on different computers which are networked, this symptom may occur. If that is the case, a solution is to perform "Erase and Install" for both computers.
(p.s. contributed by *Fumiaki Kawashima* , Level 4)
Hi All,
I appreciate your suggestions. I finally traced the problem to a PGP beta version that started to behave in unpleasant ways. Why it started just a few days ago, I don't know, but it may be that updating it was the cause. Uninstalling it solved the problem.
Thanks.