3411 Views 2 Replies Latest reply: Mar 29, 2010 3:26 AM by baddii
Your English is excellent, don't be concerned about that. Some things to check:
1. Use a USB port directly on your computer, not a hub.
2. If there are ports on the front and back of the computer, use a port on the back.
3. If you have other power-using USB devices disconnect them temporarily. You do not need to disconnect the keyboard or mouse.
4. See if this helps: http://support.apple.com/kb/TS1275
thank you for your fast help i followed your steps but it didn't work..
this morning i went to a friend to try it with his itunes and pc and, dont know why, my iphone worked, itunes updated it and everything is okay i've no idea why it works at his pc & itunes..
but i'll never do an update again without a reason
have a nice day