Previous 1 2 3 Next 39 Replies Latest reply: Apr 1, 2010 11:03 PM by giddy Go to original post
  • Paolo Invernizzi Level 1 Level 1 (0 points)
    Same here, software update from 10.6.2 to 10.6.3, and same kernel panic message. It's on a 10.6.2 server machine, and I'm restoring 10.6.2 right now from the backup.
    Someone in the same situation have solved the problem with the combo update?
  • arborium Level 1 Level 1 (0 points)
    Combo Update is always recommended if you have any issues after an update. In fact, whenever a major release is pushed onto software update, I always use the combo. It's more complete, safer, and gives you the full complement of changes since the DVD release, rather than 'patchwork' updates that mesh together in principle, but that can get corrupted due to a variety of reasons.
  • hooverbw Level 1 Level 1 (0 points)
    We started updating our 10.6.2 machines last night and out of about 20 machines at least 4 of them got the Kernel Panic message and are no longer usable. I had to completely restore one yesterday from a recently DMG, and I am headed off to one now that I might need to backup the data and rebuild. I am going to try the combo update and see if that "corrects" the error now after the fact.
  • Matthew Bain Level 1 Level 1 (0 points)
    I'm updating everyone of the situation. I'm not sure why I got the kernel panic, but it seems according to the thread that this can be fairly common from the Software Update utility and/or might be the result of third party hardware. I do have third party RAM and an SSD installed, so that could be adding to the problem, however I'm not willing to take the extra time to troubleshoot that issue - I'd rather just get it fixed quickly so I can be back up and running.

    As it stands this morning, I have completed a clean reinstall of 10.6 (re-partitioned and installed bare bones from DVD), then manually downloaded and installed the 10.6.3 Combo Update <http://support.apple.com/kb/DL1017>. All appears to be working. Now I will connect to another Mac (which holds my backup clone) in Target Disk mode to restore my data using the Migration Assistant.

    In the future, I would recommend to others to make sure you have a good backup prior to updating (it seems that Time Machine is the way to go for simplified restorations). Also, major revisions might be best handled using a manual download and install <http://support.apple.com/downloads/>, whereas minor revisions (updates to Java, Safari, etc.), seem to be okay from the Software Update side, though it wouldn't hurt to take the extra time to perform manual downloads for these as well.
  • danakraft Level 1 Level 1 (0 points)
    Performed update to 10.6.3 - during restart the iMac is stuck "validating packages..." The progress bar is painfully close to complete, but has been that way since last night. I know enough to know that interrupting an OS upgrade is not good. Do I have any alternatives other than unplug it and deal w/ consequences?
  • arborium Level 1 Level 1 (0 points)
    I would advise restarting the system, and downloading and installing the combo updater as a 'fresh update' to catch any potential glitches in the initial install.

    http://support.apple.com/kb/DL1017
  • powerbook1701 Level 3 Level 3 (565 points)
    http://support.apple.com/kb/DL1017

    specifically

    I agree, always using the downloaded combo installer can correct or prevent many issues.

    Message was edited by: powerbook1701
  • David Farah Level 1 Level 1 (90 points)
    Update: I did the standard update for 10.6.3. The download was a mere (ha) 440megs! All went well and everything installed 100% without difficulty or problems. I had made sure I had a complete backup using TM and I ran the DU for Permissions before and after just to make sure nothing was left to chance. Whew! I really didn't want to restore but I was prepared nevertheless!
  • robbanks78 Level 1 Level 1 (0 points)
    I used software update to upgrade to 10.6.3. Everything went fine until my computer restarted and I got the kernel panic screen telling me to restart my computer. I have tried to restart it normally, in safe mode, resetting PRAM, and finally I tried booting off my Snow Leopard install DVD. None of these methods will boot my computer and it still gives me the kernel panic screen. There is nothing connect to my computer and everything is stock with nothing new added. Has my computer gone to the grave?

    Thanks for any help you may be able to offer.
  • jimchik2 Level 1 Level 1 (45 points)
    The upgrade from the Combo installer went fine for me; no hiccups. A couple of points, though; I had been having Time Machine issues (stuck on Calculating changes) and was debugging that with an Apple tech rep. One of the steps he had me do before the update was to boot from the original install disc (10.6.0 in my case) and do a repair disc operation on the boot disc. Then, after updating from the Combo installer, I ran DU to repair permissions. Maybe both of these steps helped to avoid the KP's others are experiencing, or maybe I'm just lucky, but I thought I'd post my experience. As a side comment, it was interesting to read of the user with multiple computers... I think he said that 4 out of 20 had KP's? I wonder if the 20% stat holds true for all users.

    Oh... still issues with TM; it may be the drive (an external FW drive). While probable, this isn't for certain.
  • cldjr Level 1 Level 1 (75 points)
    I don't know what to think about this update 10.6.3 Snow Leopard.
    It's look like too many users have trouble with it. It's maybe better to wait before updating my SL 10.6.2...
  • Luke Medland Level 1 Level 1 (15 points)
    Updated yesterday to 10.6.3 and having issues returning the laptop from sleep mode.

    I close the lid and the laptop goes to sleep but when opening the laptop I just get a blank screen. I can hear the hard drive start up but nothing is displayed on the screen and the sleep light is constantly on. Have tried various combinations of key presses to get it back but nothing works. I end up powering the laptop off in the end.

    The interesting thing is that both times I have had this problem I have been running VMWare Fusion. Perhaps it has a problem saving the large footprint to memory?
  • iByte Level 1 Level 1 (0 points)
    Same here. Have been trying to help my aunt.

    System goes through a combination of kernal panic attacks. Power off/on..then a series of restarts.
    Tried booting from DVD, but does not work as well.

    I am open to any suggestions on what else I can try. As I see it, I won't be able to re-install if I will not recognise the DVD.
  • gwehner Level 1 Level 1 (0 points)
    My wife downloaded and installed the new OS patch last night. This morning when she rebooted the machine she got the kernel panic message. We have the system backed up with Time Machine, but we upgraded to Snow Leopard, so I only have the upgrade disk. I assume I'm going to have to reinstall Snow Leopard from disk and then restore the backups, but does anyone know if I will be able to reinstall from the upgrade disk? Will I have to install the previous OS first and then upgrade? Thanks for the input!
  • Boyd Porter Level 3 Level 3 (605 points)
    Matthew, reboot with the Snow Leopard disk. Accept the language window. Click on Utilities/restore from backup.

    Select the backup you want to restore from.

    For me, a full restore takes about two hours.

    Have a nice day.

    Boyd

    Message was edited by: Boyd Porter

    Message was edited by: Boyd Porter