Previous 1 2 3 Next 39 Replies Latest reply: Apr 1, 2010 11:03 PM by giddy Go to original post
  • rrangerrickk Level 1 (0 points)
    I am having a slightly different, but also troublesome problem. I was working in X11 in one space, then upon switching to another space (containing Safari) the Safari window was not correctly rendered, the screen goes blue and my account is logged out. I found the following error in Console that seems to point to a WindowServer error.

    This problem has happened to me 3 times in the past 30 minutes.

    Any ideas as to what may be going on?


    first section of Console .crash file:

    Process: WindowServer [6379]
    Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
    Identifier: WindowServer
    Version: ??? (???)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]

    Date/Time: 2010-03-31 12:22:39.537 -0400
    OS Version: Mac OS X 10.6.3 (10D573)
    Report Version: 6

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000000010
    Crashed Thread: 0 Dispatch queue:
  • William Kucharski Level 6 (14,965 points)
    iByte wrote:
    Same here. Have been trying to help my aunt.

    System goes through a combination of kernal panic attacks. Power off/on..then a series of restarts.
    Tried booting from DVD, but does not work as well.

    If your system won't boot from DVD, there may be something larger wrong with your system.

    However, is it a newer machine, released since Snow Leopard came out?

    If so, you will likely need to boot from the disc that originally came with your machine, not from a retail Snow Leopard disc as the latter won't have the drivers required to boot your newer machine.
  • R C-R Level 6 (17,375 points)
    robbanks78 & iByte both mentioned that their Macs would not boot from the Snow Leopard install DVD after applying the update. For them & any others with the same experience, note that the DVD in no way uses any part of the updated OS on the internal drive during the boot process, so the update *cannot be* the direct cause of this failure.

    One possible cause is corrupted hardware settings stored in parameter ram ("PRAM") on the affected Mac. For this specific cause, Mac OS X 10.6 Help: Resetting PRAM should help.

    Another possibility is a hardware issue. Using Apple Hardware Test will often detect such things.
  • R C-R Level 6 (17,375 points)
    cldjr wrote:
    I don't know what to think about this update 10.6.3 Snow Leopard.
    It's look like too many users have trouble with it.

    How many is too many? The release of every single Mac OS X update has & probably always will generate many dozens of posts in Discussions about problems after installing it. But there are millions of Mac OS X users so this by itself means almost nothing, especially since users with no interest in getting or giving help have no reason to post anything here at all.

    IOW, it is about as useful as going to a clinic to decide how likely you are to get sick. And like with that comparison, much more useful is following mainstream news: these days everything of major significance to computer users gets mentioned not just in the usual computer-oriented sources but also on the evening news, especially if involves Apple. In this respect, no news is good news -- the media would ponce on anything suggesting Apple incompetence in a heartbeat.
  • iByte Level 1 (0 points)
    It may be hardware. It just seems a coincidence that after the update installed that the panic attacks, etc began and when trying to boot from the DVD it starts but says the system needs to restart.

    That's as far as it gets.

    Trying to boot into safe mode is the same. I think the DVD drive is working because you can hear the DVD starting to boot up. I was trying to get to the system utilities, but doesn't get that far.
  • swidnikk Level 1 (0 points)
    I just ran into this issue as well... Apple must not have tested this fully before pushing it out...
  • cldjr Level 1 (75 points)
    Your comment sound like complaining against the issues users may got with Apple products is an offense to the company.
    I don't share this point of view. Even it is true that Apple have made some very good products, I use Apple computers since MacFx and System 6, they still people who wants make profits with choices who are not always to the benefits of the users.
  • R C-R Level 6 (17,375 points)
    cldjr wrote:
    Your comment sound like complaining against the issues users may got with Apple products is an offense to the company.

    It was meant as a comment about an offense to common sense. Anyone can verify for themselves by browsing through the old forum posts that about the same fraction of the installed user base declares *every OS X update Apple has ever released* as the worst one ever, inadequately tested, a sell out to profits at the expense of users, & all the other comments you will find about this one.

    IOW, this is nothing new.
  • Vinko Level 3 (955 points)
    I am having the same kernel panic.

    Upgraded to 10.6.3 then for no apparent reason I encountered a kernel panic. Tried to reboot and received a core dump. Tried booting from Snow Leopard disc but it could not, it. Keep ejecting the disc. I then tried booting from the DVD that came with my MBP 15" (late 2009) and encounters the kernel panic once again.

    Running out of options.

    Love to hear any other suggestions.

    Message was edited by: Vinko
  • giddy Level 1 (0 points)
    I had the same problem. To get around it personally I mounted my hard disk on another Mac using target disk mode (connect using firewire cable, restart holding T) and copying everything off, formatting and then could reinstall.
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