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Yarrow Sweningsen
Level 1 (31 points)
Mac App Store

Q: XSANVolume Not Mounting In 1 of 4 Suites

I work at a Community College with 4 editing suites accessing an XSAN. In one of the suites the XSANVolume has stopped mounting. It works fine with no issues in the other 3 suites.

The XSAN is seen by Disk Utility, but won't mount.

Fibre and network connections appear to be working and set correctly.

XSAN Admin shows the other machines connected but does NOT show this one.

I've re-installed XSAN 1.4.2, to no avail.

I am at a loss, and neither an XSAN nor an IT guru, so suggestions given in laymen's terms are very much appreciated. I can follow Terminal instructions even if I don't understand them

Thanks for any help,

Yarrow

Mac Pro 2.66, Mac OS X (10.5.8), 8GB All Updates Current

Posted on Mar 30, 2010 12:36 PM

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Yarrow Sweningsen

Q: XSANVolume Not Mounting In 1 of 4 Suites

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  • by LAX Xserve,

    LAX Xserve LAX Xserve Mar 30, 2010 2:49 PM in response to Yarrow Sweningsen
    Level 1 (0 points)
    Mar 30, 2010 2:49 PM in response to Yarrow Sweningsen
    Hi Yarrow,

    I would suggest checking the logs on both the client and metadata server.

    The log is located here:

    /var/log/system.log

    The logs could be viewed in real time using the following command in the terminal:

    tail -f /var/log/system.log

    Alternatively, you could Console.app to view logs:

    /Applications/Utilities/Console.app

    Feel free to post pieces of the log so we could take a look.

    http://www.apple.com/macosx/what-is-macosx/apps-and-utilities.html#console

  • by Yarrow Sweningsen,

    Yarrow Sweningsen Yarrow Sweningsen Mar 31, 2010 1:32 PM in response to LAX Xserve
    Level 1 (31 points)
    Mac App Store
    Mar 31, 2010 1:32 PM in response to LAX Xserve
    Thanks so much for your reply. Here is my log result on the client machine:

    dyl-4230-nle3:~ media$ tail -f /var/log/system.log
    Mar 31 13:25:00 dyl-4230-nle3 servermgrd[49]: Starting idle processing
    Mar 31 13:25:00 dyl-4230-nle3 servermgrd[49]: Done with idle processing
    Mar 31 13:25:34 dyl-4230-nle3 servermgrd[49]: Exception in threadListen: Socket: Accept failed
    Mar 31 13:26:00: --- last message repeated 3 times ---
    Mar 31 13:26:00 dyl-4230-nle3 servermgrd[49]: Starting idle processing
    Mar 31 13:26:00 dyl-4230-nle3 servermgrd[49]: Done with idle processing
    Mar 31 13:26:28 dyl-4230-nle3 /usr/sbin/ocspd[831]: starting
    Mar 31 13:26:54 dyl-4230-nle3 login[834]: USER_PROCESS: 834 ttys000
    Mar 31 13:27:00 dyl-4230-nle3 servermgrd[49]: Starting idle processing
    Mar 31 13:27:00 dyl-4230-nle3 servermgrd[49]: Done with idle processing

    And here is the result from the metadata controller's system.log:

    Mar 31 11:24:34 dylmediamdc fsmpm[283]: NSS: authentication error message repeated 101 times
    Mar 31 11:24:34 dylmediamdc fsmpm[283]: NSS received non-authenticated message from 10.42.100.131. DISCARDED.
    Mar 31 11:25:25 dylmediamdc fsmpm[283]: NSS: authentication error message repeated 101 times
    Mar 31 11:25:26 dylmediamdc fsmpm[283]: NSS received non-authenticated message from 10.42.100.131. DISCARDED.
    ...
    Mar 31 11:58:10 dylmediamdc fsmpm[283]: NSS: authentication error message repeated 101 times
    Mar 31 11:58:10 dylmediamdc fsmpm[283]: NSS received non-authenticated message from 10.42.100.131. DISCARDED.
    Mar 31 11:59:01 dylmediamdc fsmpm[283]: NSS: authentication error message repeated 101 times
    Mar 31 11:59:01 dylmediamdc fsmpm[283]: NSS received non-authenticated message from 10.42.100.131. DISCARDED.
    Mar 31 11:59:52 dylmediamdc fsmpm[283]: NSS: authentication error message repeated 101 times
    Mar 31 11:59:53 dylmediamdc fsmpm[283]: NSS received non-authenticated message from 10.42.100.131. DISCARDED.

    Thanks so much for any insights you can provide,

    Yarrow

  • by Yarrow Sweningsen,

    Yarrow Sweningsen Yarrow Sweningsen Apr 1, 2010 12:17 PM in response to LAX Xserve
    Level 1 (31 points)
    Mac App Store
    Apr 1, 2010 12:17 PM in response to LAX Xserve
    The problem was apparently a missing file: /Library/Filesystems/Xsan/config/.auth_secret - no idea how it went missing but we've restored it and the XSANVolume mounts now.