iTunes 9.1 BIG problem

Nadiochka wrote:
I am astonished to see there is no other way than calling Apple to mention this incredible failure.

There is - its called Applecare which I guess you didn't pay for ? The other route you can take is to pop into an Apple Store and make a Genius Appointment which is free. The probable reason they don't have a help line is that few people bother to even read the manual and so Apple would waste a small fortune of call operators telling people which page to read.

And the probable fact that this forum is more use and has a combined experience than all the Genius's put together - so all they need is email feedback - not hassle from someone who hasn't bothered to read what they were given !

(Not that this applies in this case - I would concur that there is a probelm)

First and foremost, your issue is more than likely related to Outlook and the timezones that are in use, and not iTunes.

I would verify that you have any and all DST updates from MS and also verify on the phone that the correct time zone is in use.

Also review http://support.apple.com/kb/TS1638 for possible resolution.

I am almost 100% positive it has nothing to do with iTunes or your iPhone.

MS Daylight Savings KB articles:

http://support.microsoft.com/kb/931667
http://office.microsoft.com/en-us/outlook/HP010223091033.aspx
http://www.microsoft.com/downloads/details.aspx?FamilyID=e343a233-b9c8-4652-9dd8 -ae0f1af62568&displaylang=en

Hope this helps.

Hi All,
same problem for me since updated to itunes 9.1.0.79. All all-day-events and holidays synced from Outlook are shown one day earlier.

Interesting that these applies only in the daylight saving period. In the winter months the entries are correct.

And yes, I double checked all timezone settings, reinstalled itunes and followed all the other suggestions from apple support site and from several forum threads as well.
Also gave feed back to apple as suggested by others before.

Let's hope it gets fixed soon or at least an acceptable work around comes up.

esnupe,

between change of daylight saving and update of itunes I had at least one sync and didn't recognize any calendar entry wrong. I would have recognized because my first wrong entry now is "Good Friday" which is on the iphone shown now yesterday.

My guess is that the new itunes version has difficulties with identifying timezones and DST and depending on which entries it finds first, gets on a wrong track. looking to other threads, I found quite a number of people who have appointments shifted by 1 hour, which is not the case for me. But I have currently only a few appointments in the future and they are after the all-day-events. If those are shifted also just by theoretically one hour, it means one day, because of the all-day.

In case your are interested in more details from my side, see this one http://discussions.apple.com/message.jspa?messageID=11307225#11307225

Até breve

Same thing happened to me after updating iTunes. Hadn't realised that this was the same problem as me when I posted my thread! Hopefully someone will come up with something to resolve this.

Same for me, problem with dates one day out, only since downloaded itunes 9.1 what is happening apple.

solution needed

I have the same problem, but the only seem to be shifted by one day. The are shifted by 1 h - depends on summer-/winter-time.

I'd like to know to what to do! Tried so change the time on my pc - no help at all!

Same problem here, started Apr 3rd right after iTunes update. All all-day-events and repeated events synced from Outlook are shown one day earlier on iPhone 3GS.
That applies only in the daylight saving period. In the winter months the entries are correct.
After a long night spent to try to find out what the problem was, I eventually spoke to people at Apple care Senior Level, where I was told that they were now aware of this issue and that they were working on it. They said they would notify me by email as soon as a patch will be available.
I thought I'd share that as it made my life a little easier once I knew I wasn't alone and that Apple was trying to fix that. Let's wait and see.

You are not alone! I experienced exactly the same issues as everyone else - Perfect before the update but all ALL DAY contacts shifted 1 hour to the right. I will not be re-syncing until I see some response from Apple that they recognise that there is a problem and they include the solution in a fresh upgrade.

Thanks a lot Doremi78,

good to hear that at least apple is now aware of it and is working on it.

I got already tired of all the well meant suggestions like "you should check your timezone setup" and "probably a MS Outlook problem", as seen in many other threads.
And as many here mentioned, we checked all this of course first.

I am experiencing the same problems here. It happened after I updated the itunes.

I am from the Far East with no time zone issues. This is a BIG problem for me as I need my iphone calendar to be updated constantly.

What can I do besides waiting for Apple to come back?