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iTunes 9.1 BIG problem

Hi, today's update perfectly until I found out that the dates in may calendar are all shifted by ONE day. This is uncanny, how the heck can this happen?
I’m on PC, Outlook etc. Contacts are ok btw.
Yes I rebooted, re-sync’ed and even selected “the” one calendar I have and also selected to overwrite the iPhone calendar which BTW I deleted manually in a painstaking job, I’m out of ideas.
Any light bulbs over you head?

ASUS Notebook F8 Series, Windows 7, iPhone 3GS 16GB 3.1.3

Posted on Mar 31, 2010 6:55 AM

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499 replies

May 11, 2010 7:05 AM in response to esnupe

Just to close my case, I have today updated from iTunes 9.0.3.15 straight to 9.1.1.12. Good news, all is fine on both Outlook and the iPhone! I followed esnupe's advice by backing up my .pst file first, as well as exporting my calendar as a .csv file to be on the safe side.
To avoid confusion to anyone who is still looking for help, I would like to specify that this recent update did not fix all my doubled and misplaced events following the bad iPhone update, but I had previously fixed all my calendar issues manually before updating. I also made the choice of not using any repeating events anymore.
Thanks to esnupe and to everyone else in this forum.

May 12, 2010 6:12 AM in response to esnupe

While I am glad that the root cause of the issue is apparently resolved, I find Apple's roll and response to this mess embarrassingly inadequate and disappointing. Here's the way I see it:

1) Clearly QA on V9.1 was not well done or this thread would never have come into existance.

2) Once the problem was discovered and the root cause identified (V9.1) this information was not (very quickly) dissemeinated to the Apple support teams - as evidenced by all of the "blame the user", finger pointing, suggestions to uninstall/reinstall and other time wasting suggestions that were NOT going to fix the problem.

3) At least AFAIK, Apple never pulled the V9.1 release nor warned Outlook users to avoid the upgrade ... making a bad "train wreck" worse as more and more users ended up corrupting valuable data.

4) 3+ weeks to release a new version that reversed the damage???
I'd call that pretty weak....

May 12, 2010 7:53 AM in response to Iestyn Pierce

I am getting the exact same message, "WMS Idle: com.apple.Outlook.client.exe – Unable to Locate Component" and the body of the box reads "This application has failed to start because BJABLR32.dll was not found. Re-installing the application may fix this problem." Did you find out how to fix it in Outlook. I called Apple support and they said it's an "outlook" problem -- but no idea how to fix it.

May 12, 2010 8:11 AM in response to debbiebardon

What worked for me was MSCHROYER's solution:
mschroyer wrote:
I had this same issue. I uninstalled and re-installed both ITunes and Outlook with no luck. The fix for me was searching for BJABLR32.dll and making a copy of it to c:\windows\system32. once I did this...it quit throwing the error.


Using the search tool in Win XP I found that BJABLR32.dll was already installed on my machine (a couple of instances, actually, from different versions of Outlook over the years). I found the latest one by checking each file's "properties" and copied that to the c:\windows\system32 folder.

May 13, 2010 1:19 PM in response to esnupe

I tried every single fix out there as far as uninstalling/re-installing iTunes and outlook with no success. The .dll fix is the one that works. I had the same exact error but it referenced several .dlls. I went to c:\ProgramFiles\CommonFiles\System\MSMAPI\1033 and copied each dll that was referenced in the error into my c:\windows\system32 directory then restarted itunes and voila - this took me the better part of 2 days to fix so i hope this helps!

May 21, 2010 2:29 AM in response to act429

I have also a problem after updating iTunes. I can't sync my Outlook Calendar anymore since. Mail/Contacts are no problem, only the Calendar. In iTunes I can't even activate the Calender Sync setting. I'm searching actively for a month now, but still no solution.... Does anyone have a clue?

Message was edited by: arjan_m

May 21, 2010 2:34 AM in response to arjan_m

arjan_m wrote:
I have also a problem after updating iTunes. I can't sync my Outlook Calendar anymore since. Mail/Contacts are no problem, only the Calendar. In iTunes I can't even activate the Calender Sync setting. I'm searching actively for a month now, but still no solution.... Does anyone have a clue?

Message was edited by: arjan_m


Maybe someone can help provided you can elaborate more. The issue of this thread was originally due to the fact that after the update to version 9.1 of iTunes, the dates in Outlook and iPhone calendar were all messed up. I have the feeling that you might be experiencing a different problem. That is why I'm asking to be more specific.
Cheers

May 21, 2010 3:01 AM in response to esnupe

I assumed this topic was about iTunes update/Calender problems, which also included a time-problem. I did not realize it was a topic especially about that. So maybe it doesn't "fit", sorry for that, but hopefully somebody is able to help me, i'm really frustated about this.

I'll try to be as specific as I can be;
Before everything worked fine, until I installed the latest I-Tunes 9 (will never do that again. When something works, leave it). Since then the Calendar stopped synching. iTunes told me / tells me that I have to connect my device again. When I tried to activate the Calender setting in iTunes, it was greyed, so i could/can not set it anymore. But mail and contacts are no problem, which I think is strange because there all from Outlook 2007.

What did I try until now?
- Uninstall Itunes 9, back to 8 (After that problem stayed...(?))
- Reinstall my PC (XP Pro)
- Reset iPhone to original settings
- And a lot of other "Google"-tips, too many to remember, all without any result.

iTunes 9.1 BIG problem

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