Can't open Entourage after 10.6.3 update

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Level 1

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Can't open Entourage after 10.6.3 update

Since installing the 10.6.3 update today, I can't open Entourage. All updates are current and I've restarted several times. "Microsoft Entourage cannot be opened because of a problem. Check with the developer to make sure that Microsoft Entourage works with this version of OS X...."

Here is some info from the error log. Any ideas??

Thanks!!

Process: Microsoft Entourage [166]
Path: /Applications/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Identifier: com.microsoft.Entourage
Version: ??? (???)
Build Info: Unknown-100205~0
Code Type: X86 (Native)
Parent Process: launchd [75]
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.framework/Versions/12/Netlib
Referenced from: /Applications/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Reason: image not found

iMac

Posted on Mar 31, 2010 2:39 PM

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Answer 1

bdmarsha

Level 4

2,580 points

Mar 31, 2010 3:25 PM in response to JeffNH

Welcome to the Discussions!

Perhaps you just need to use Disk Utility to repair permissions. More specific suggestions can be found here: <http://www.entourage.mvps.org/error/framework.html>.

bd

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Answer 2

JeffNH Author

Level 1

0 points

Mar 31, 2010 3:48 PM in response to JeffNH

When looking to follow the advice, I saw that Entourage had somehow been moved outside the Office folder. I moved it back and all is well. I assume I must have somehow done this but can't imagine how. I'll chalk it up to a bad connection between the keyboard and my chair and apologize for wasting your time. Thanks for the quick response though!

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