24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Nov 11, 2014 12:08 AM in response to dmaude

dmaude

If you read my post a few back there are 3 types kernel architecture utilized by Macs. But at the time in SN 10.6.2 when the working kext where written there where only 2 kernel architectures utilized in Macs(that I know of) i386 and x86-64. Straight 64 is different than x86-64 and taking no special steps to boot 64 happens because it is the default for 10.8, 10.9 & 10.10. At least for me in Mavericks telling my 7,1iMac(exact same as yours) to boot in x86-64 and not the 64 has resulted in zero freezes. I just haven't made the leap to 10.10. But since you have and are still having freezes running 10.10 with the terminal command:

sudo nvram boot-args=“kext-dev-mode=1

Try telling the kernel to boot in x86-64 not 64 with the command:

sudo systemsetup -setkernelbootarchitecture x86_64

Please post back if has worked or if you have found another solution.

Nov 11, 2014 2:46 AM in response to mattwinters78

I expressed myself badly. The sentence "I now seem to have got it back" was intended to indicate that, thanks to your detailed instructions and the helpful contributions of others, I've had no freezes since persuading Yosemite to load the old kexts. But I'll keep your kernel boot mode instruction in reserve, just in case. Thanks again, to all, for a machine that works for me - and doesn't provoke desperate calls from my wife, whenever she tries to use it, of "aargh, it's done it again!"

Nov 27, 2014 11:41 AM in response to swmaster

Thanks swmaster,


I've been dutifully deleting and installing the kext fixes for a number of years (21+ updates?) on my early 2008 24" iMac. It's always worked flawlessly until the latest 10.10.1 where the kext fix put it into something that felt like a weird safe mode. I did your sudo nvram boot-args="kext-dev-mode=1" worked a treat so now I'm back in business.


Here were the symptoms in case someone else with the same problem is searching...


After 10.10.1 update via app store:

Screen started its freezing tricks including beach ball cursor that doesn't do anything except move around.


After kext fix:

- Screen went very bright and brightness keys did nothing

- In System Preferences/Displays, no brightness slider and I tried to calibrate colours but able to change anything and it thought I had a 31" screen.

- Screen movement sluggish and slow to redraw windows, delays to scroll in windows, cursor went under bar at top of some windows. I could still close the window if I placed the cursor where the red dot "should" have been.

- Names of dock programs wouldn't show up if I moved the cursor between them.


After repair permissions:

- No improvement


After your kext-dev-mode=1

- All good.

Dec 5, 2014 9:46 PM in response to Nzlandrover

I actually got a response to the bug report I made on Apple's Developer Bug Reporter (I'm not a developer so I'm surprised I could make one at all)! Here's what they wrote:

Please provide sysdiagnose output when you see this again. Please collect sysdiagnose while the problem is occurring or as soon as possible afterwards.


You can use a key command to start sysdiagnose, or use a terminal command.


Using a key command:


1. Press Shift-Control-Option-Command-Period when the issue reproduces

2. Wait for a few minutes (you can release the keys).

3. When sysdiagnose has completed (may take several minutes), a Finder window will open up showing the new sysdiagnose file in /var/tmp. Attach that file to the bug report. You can also manually locate the new sysdiagnose file in /var/tmp or /private/var/tmp, and upload that file.


Using the terminal:


1. Launch Terminal.app

2. Enter this command: sudo sysdiagnose

3. Enter your admin password

4. When sysdiagnose has completed (may take several minutes), a Finder window will open up showing the new sysdiagnose file in /var/tmp. Attach that file to the bug report. You can also manually locate the new sysdiagnose file in /var/tmp or /private/var/tmp, and upload that file.


I don't think that I can do this because when it freezes, I think the whole machine is non-responsive. Does anyone know if the OS is still functioning when the screen goes black or some other funky color? With the fix applied, this isn't likely to happen again until the next update for me. I don't know how I could do anything with the sysdiagnose file anyway since I can't see the Finder window pop up. If I could get some useful info though, I'd love to! Any thoughts?

Dec 6, 2014 3:16 AM in response to Daniel Smith-Weiss

In my case the machine still works, just misses the screen (graphics card). With the failure I've been able to connect to the iMac and access via SSH to turn it off correctly, not taking away the tension.

The keyboard may work and can launch the sysdiagnose, but nothing will appear on the screen. The second option may be more feasible.

I do not think that after so many years doing nothing Apple, now does, but you can try.

Dec 30, 2014 11:29 AM in response to jnik

Hey, folks. Does the report below make anyone think that Apple still does not know how to write drivers for its graphics cards?


http://appleinsider.com/articles/14/12/30/apples-latest-mac-pro-continues-to-cau se-problems-for-professional-users


Note that the Windows drivers for these Mac Pro computers work fine, as indicated by the stability of the machines under Boot Camp. Way, way back in this email thread on iMacs, someone indicated that the same was true regarding our machines. So Windows has a driver that addresses the problem, whereas OS X users do not.


Is anyone concerned about buying, say, an expensive Retina iMac and finding out a year or so down the road - after an OS upgrade - that the drivers make the computer freeze up? Anyone want the solution to be booting into Windows?

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24" iMac Screen Freezes since 10.6.3 update - pls help!

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