24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Mar 1, 2012 4:08 AM in response to DazzaG

A short Update from me.

As written at the 21.Sept. the GPU was changed by Apple (read about the hard struggle at this posting). It is the same GPU but with a changed revision. Lucky enough - I have had an apple care for this machine which is always a good option.

Until now (since more than 6 month) there were no freezes any longer.

So, if you are not willing to manually update the driver with the old 10.6.2. Version - changing the GPU seems to be the only way getting out of this mess.

Mar 1, 2012 6:18 AM in response to michaeljaekel

michaeljaekel, thanks for the update--it's good to confirm that a hardware change can solve the problem. Interestingly, my iMac and its GPU are exactly the same as yours, according the the numbers you posted -- same Device ID, Revision ID, ROM Revision, EFI Driver Version, etc. -- yet I got screen freezes often until I went with the 10.6.2. "kext fix" (which works 7 months now for me).


So if your new GPU is a different revision than the original, it doesn't seem to show in the System Profiler. Wondering what made you believe it was a different revision? Info from the tech? Looking at the circuit board? Curious to know.

Mar 9, 2012 10:58 AM in response to George2705

Well I had a good two - three weeks running. Now my iMac is crashing constantly.


Odd though, since I'm no longer getting the lines when it crashes. Sometimes only my mouse can move. Sometimes the whole screen freezes all together.


I'm going back to making my own computer and using Windows. Later Apple.

Mar 9, 2012 7:19 PM in response to DazzaG

Well, after the latest OS update, the freezes reoccured. Sure enough, the three kext files were updated. I just replaced them again with the 10.6.2 versions, and am back to a stable MAC. I like the fact that a newer GPU also seems to fix the problem, but I've been off Apple Care for sometime, and don't feel like putting more money into this Mac. I'dd ride this temp fix out as long as possible.... then maybe it will be time for a new Mac!

Mar 10, 2012 5:03 AM in response to TK111

24" Mac. 3.06 GHz Core 2 Duo. I just had my GPU replaced (NVIDEA GeForce GT 130) under Apple Care and I have had no stability issues since. I asked the service tech if it was a revised card as it was the same model as I previously had. He was not sure. My computer seems to be faster and I am able to multi task and run any programs flawlessly. The pixilating and cursor freezing is gone at last. Prior to my replacing the GPU, I downloaded for free,' Fan Control for Mac'. It enabled me to bump up my cooling fan speed which helped a lot but problems persisted. The Tech did tell me my computer had over heating issues. He was not sure if the GPU or Logic board were the problem. So far it looks as though it was the GPU after all. Only time will tell but so far so good. Apple is getting blamed for all this when it might be the manufacturer of the Graphics cards.

Mar 13, 2012 1:26 PM in response to Eclipsethegalaxy

If replacing the GPU is the only way out, I am tempted to buy a new one GPU, sadly at my own expense. I have been running 10.6.2 now for well over a year without issue. I have not been tempted to upgrade since having endured countless crashes/freezes when going up to 10.6.6 I think it was.


The kext fix is a fantastic workaround, but it is not for me.


I assume I would book an appointment at the Genius bar and bring my iMAC along with me? I would want to check with them first though that they can do the job there and then, not easy for me to get to my local store.


So frustrating though!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

24" iMac Screen Freezes since 10.6.3 update - pls help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.