24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Jun 21, 2012 3:14 PM in response to KrzysiuTurek

@KTurek


Thanks 🙂, I'll do that but will read your previous instructions carefully. No, it is not hardware, I am dragging this problem since 2010 and went trough all the dillema:computer went twice to repair, mac was opened to clean all the dust, radical clean installs and bringing files from backup manually,SMC reset, running TechTools and Disk Warrior etc etc etc.You name it, I did it.


I noticed it was my ATI when Firefox started having these odd glitches with pixel artifacts and I had to turn off hardware accelaration or with Photoshop cs5.5 if I use tools that pull on GPU. It happens more sporadically but today I got it again and someone suggested I read your thread because he was trully happy about your solution.


I'll try and come back to tell if it worked.

Jun 22, 2012 10:48 AM in response to KrzysiuTurek

Hey KTurek, just came back to say that unfortunately I cannot try the kext. solution, my Snow Leopard DVD is already 10.6.3 because my previous one got a problem and I had to purchase this new one.

So now I have the bad karma cd...no 10.6.2.



I'll survive with the random freeze and with my caffeine app and prevent my mac from entering sleep until I'll buy a new computer or maybe I'll try and see if Lion solves it. But thanks for the tip.🙂 I hope it will help others though.

Jun 22, 2012 11:59 AM in response to CarlaBlue

KTurek at one point posted a URL containing a download of the KExts:

http://blog.krzysztof-turek.com/apple-imac-8-1-freeze-problem-solution-en/

If you can't find them there, I also have a copy that I can put in my Dropbox.


Also, I have an iMac 7,1 that was giving me the exact trouble described in this thread until I installed the KExt fix; I had left it at 10.6.7 with the KExt fix installed until about a month ago, when I upgraded to 10.7.4. Since the upgrade to 10.7.4, I have not had a return of the freezing behavior.

Jun 23, 2012 2:32 PM in response to geychaner

@geychaner and KrzysiuTurek


Hi thanks so much, I downloaded the files with no problem.

I was on a paralell thread because I have a 20" imac, not a 24" so I missed all the talk and have been reading this one but was still on page 20...

Great job KrzysiuTurek! 🙂 So let me check, in my case I can use these files with my model, right?


ATI2400controller.kext

ATIFramebuffer.kext

ATISupport.kext


----> And when I upgrade to Lion I have to repeat the process all over again?


In detail:

I have an aluminum 20-inch iMac 7.1 OSX 2.0Ghz intel Core 2Duo, from August 2007 now running last updates of SL 10.6.8 with an ATI Radeon HD 2400 XT.


Although I still have the problem (since 2010) now it does not happen so often, oddly since I started preventing my imac from entering sleep and keep time machine off and back up manually. Or maybe because I don't handle large files anymore as I mostly work with code...but it is still random just like opening chrome and scroll down and get the freeze.

If you can confirm that these are the right kext. files for me I'll back up and try the fix.


Glad to know that 10.7.4 seems fine for 7,1inch macs but I'll follow this thread to see how it goes before I do so. Hope we'll not be here still by 2015 trying to fix this...

Jun 23, 2012 3:19 PM in response to CarlaBlue

@CarlaBlue

I have a different machine and graphics card from you. I have iMac 8,1 with ATI Radeon HD 2600 Pro. However, I've read somewhere on this thread that users running 10.6.8 and the kext fix MUST run in 64-bit mode (and not 32-bit mode) to avoid kernel panics. I am not absolutely sure this applies to iMac 7,1 with Radeon HD 2400 XT, but maybe it does, so you should look into this.


BTW I'm running 10.6.8 in 64-bit mode, and KrzysiuTurek's "kext fix" has saved my machine from the junk heap! Good luck.

Jun 24, 2012 1:18 AM in response to DazzaG

Praise be, KrzysiuTurek. I seem to have got my iMac back. After months of dithering, I finally plucked up enough courage -- or desperation -- to apply your kexts fix. And after two days of running Mail, iCal, Chrome, Photoshop and InDesign simultaneously the machine hasn't crashed or frozen yet.


I did try this once before, but must have done so carelessly (it was, as I remember, almost the middle of the night). So I then had to reinstall the OS from scratch. But this time, touch wood, 10.7.4 is running smoothly and continuously -- without, , as far as I'm concerned, any mode change.


So thanks again. And shame on Apple for not owning up to the problem and issuing the fix themselves...

Jun 24, 2012 4:32 AM in response to dmaude

dmaude, do you have the same imac model as I do, I guess?


Could you please tell me what is your model?


Because if it is the same then I'll save myself some time and upgrade directly to 10.7.4 and then if it freezes I'll apply the kexts fix and see if I can join the other happy people here.


My model is an aluminum 20-inch iMac 7.1 OSX 2.0Ghz intel Core 2Duo, from August 2007 with an ATI Radeon HD 2400 XT.


@TK111 thanks for the tip, I'm glad to know that 🙂

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24" iMac Screen Freezes since 10.6.3 update - pls help!

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