24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Aug 24, 2012 4:44 AM in response to aieronimo

Yes, and with that in mind the Kext helper never worked for me. I know there are plenty folks reporting how to check their card via terminal, and then report what it spits out. Thank you, and I'll be happy to do the same. But these messages are almost unreadable in plain formatting for a laymen.


I'm kindly requesting a literal transcript with the required commands at a separate indent level or quoted for INSTALLING the kext. In my case the ATI1600, while assuming I know nothing about Terminal. I wouldn't even know what to look up to diagnose why the Kext Helper didn't work, only that I followed the instructions in numerous occasions, including the double-try suggestion, in rote.


So yeah, 80 pages in, one confirmed solution, all of which I've read, and there is one write up on using the helper, and another hard-to-follow process via terminal. I was hoping we could try again and tidy that command-line approach with a lot more hand-holding. If anyone replies but others wish to clarify, reply to the first good attempt, and then I'll compile a most thorough and clear version.


Very grateful for your reply.

Aug 24, 2012 4:57 AM in response to Gr8er

I would like to comment that this issue is not only affecting you people with ATI cards, but also many people with NVIDIA GT120 and GT130 cards. The only difference is that there are no kext patch apparently for those cases, and that's why "our" discussions seems to be less active than this one (there is no "patch" apart of rising RPM of ODD fan with SMCFanControl or similar SW to reduce the probability of having a crash).


But just to let you know that this problem is bigger than what is shown in this discussion...and that's really disappointing.

Sep 13, 2012 2:09 PM in response to DazzaG

Hi,


Today I have a tip for all NVIDIA users. As you know I have an ATI card so I can't check anything for NVIDIA GPU, but couple of days ago I receive message from Claus Miller, who has a problem with his iMac. After a few days I discover that Apple adds another kext file to 10.7.2 named AppleGraphicsControl.kext. Because we could not get this file, I'm proposed to change only those files:


GeForce7xxxGLDriver.bundle

GeForce8xxxGLDriver.bundle

NVDANV40Hal.kext


here are some quotes from Claus messeges about downgading:


Since I upgraded from Snow leopard to Mountain Lion the flickering/freezing became much more often. Sometimes every half hour (before it was once or twice a day):

I did the upgrade 3 days ago.

I don't know if it is a coincidence but since yesterday, when I downgraded the files:

GeForce7xxxGLDriver.bundle

GeForce8xxxGLDriver.bundle

NVDANV40Hal.kext

it seems like the freezing goes less often (like one each two hours...) temperature is also lower. Today I have a lot of graphic design work to do so I will know better. Though the most freezing is going on when I'm on webpages with flash or videos..

Forgot to say that yesterday evening after having installed the GeForce7xxxGLDriver.bundle

GeForce8xxxGLDriver.bundle

NVDANV40Hal.kext

files I did a permission repair (including the log file here) and one (maybe) important thing in the process was that:

Permissions differ on “private/var/db/GPURestartReporter”; should be drwxr-xr-x ; they are drwxrwxr-x .

So Disk Utility[319:707] Repaired “private/var/db/GPURestartReporter”

and the iMac is working at a much lower temperature:

-before installing the bundle and kext files 50°-70°

- now 40°-60°

I've been working 12 h today on my mac, and had only one freeze by opening Google earth and zooming on a landscape.

Looks like that was too stressfull for the graphic card.

That is all I know for this moment. You can download Nvidia Kext's from 10.6.2

Mayby this can help somene 🙂

Sep 15, 2012 6:18 AM in response to DazzaG

First I would like to thank KrzysiuTurek for his fix. I thought ever since 10.6...something, that my out of warranty imac was going to eventually have to have hardware replaced. As I have upgraded through the years the problem always persist. Some days I would get screens with lines, some days it would be white screens, some days my mouse and keyboard would stop working. It was something two or three times a day. I did fresh installs. I thought Mountain Lion would fix it. It only got worse.


Three days after applying his fix following his blog where I could download the kext's without having to go all the way back to 10.6.2, I have no issues. I am at peace once again. Its a pleasure not worry about "will my machine crash in the middle of this important job" or "how many times will I hard reboot today".


If you have a 24" iMac with the ATI 2600 Pro and you have any of these problems and you are on Mountain Lion (or anything else for that matter), don't suffer the pain any longer. Back it up and do what Apple has not been able to do or cared about doing since 10.6.3,


Thanks again. You can find Krysztof Turek's blog here where you can download the files and follow clean instructions with pictures.

Sep 20, 2012 7:51 AM in response to gymaroe

I upgraded to Mountain Lion and got a freeze pretty quick. When I went to replace the kext files, I noticed the ones I expected were not there (different names). So I just decided to revert back to the older OS (via time machine). I do want to use Mountain Lion sometime, but not sure what the fix is now...

Sep 21, 2012 10:58 PM in response to DazzaG

For what it's worth. My 7.1 with ATI Radeon HD 2400 XT 128MB was freezing several times a day. OS reinstalls, permission repairs etc didn't help. smcFan control didn't help. Finally I installed OS X 10.8.2 and applied the kext fix using kext helper. That seems to have solved the freeze problem.


So far it's been two weeks without problems. I'm not crazy about no longer having Rosetta but I've kept my buggy Snow Leopard OS on a partition so I can access PowerPC programs when I absolutely have to.

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24" iMac Screen Freezes since 10.6.3 update - pls help!

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