Power outage before Mac finished updating ... What should I do?

My Mac was in the process of installing updates via Apple Software Update. For this update session, a restart was required - i.e. a message box popped up and said I had to restart to finish installing updates. So I clicked the button on the message box that would cause the Mac to restart.

After clicking the button, and before actually restarting, my Mac logged out of my account and went back to the default "space" desktop image where it finished some more updating (i.e. there was a message box with a growing blue bar representing the percentage of the update process that was finished).

Unfortunately, the blue bar had almost reached the end when my Mac suddenly shut down. It had not restarted, but actually shut down, and I couldn't turn it back on again. I checked my phone, microwave, refrigerator, which had all also turned off, and realized there had been a power outage while my Mac was updating.

After I got the power back on and turned on my Mac, the Mac seemed to start up normally and work fine. I tried Software Update again because I thought it might allow me to fully retry the update since it didn't finish fully due to the unfortunately timed power outage. However, it said that my software was fully up-to-date.

I have tried a few programs out so far and it seems to work fine for the most part. The only thing I've noticed is that Safari has been acting a bit strangely. For example, the cursor no longer changes into a hand over hyperlinks; instead it remains as an arrow. Second, whenever I click on any search result on Google, I get the following message (in this example, I clicked on the first search result for my search for "test"): "Redirect Notice The previous page is sending you to http://www.**.com/. If you do not want to visit that page, you can return to the previous page." Third, the full version of Gmail no longer works and I have to use the HTML version. I'm not sure whether these are glitches in the newest version of Safari or if they are a result of the computer not finishing the update process properly.

I haven't tried all software out yet, and I don't remember the full list of software being updated, so issues may potentially exist in other software caused by the update not finishing properly.

One other thing that occurred was that the first time I shut the computer down after turning it on after the power outage, a message popped up on the "space" desktop image after logging out, which said it was updating the system cache or something. But now the computer seems to shut down normally.

This might be a newbie question, but what could I do to address this issue? Thanks for any help.

<Edited by Host>

iMac, Mac OS X (10.5.8), Power outage before Mac finished updating

Posted on Apr 1, 2010 6:43 PM

Reply
4 replies

Apr 1, 2010 8:04 PM in response to funky_pat

What does Disk Utility (in Applications>Utilities) report when you Verify the Disk (topmost listing)?

BTW, it's generally better, i.e. more reliable, to download the updates from Apple Downloads separately to the Desktop and then install them one by one, making sure everything's OK after each one. Use Software Update just to find out what's available or what you need.

See Limnos's post full of links on updating procedure at the end of this thread.
http://discussions.apple.com/thread.jspa?threadID=2182226

test.com is very poorly rated by WOT (Web of Trust.) Reported to be a "phishing or other scams and spam site." Not sure what's going on with your internet, why you were redirected there, or if that's even related to the interrupted update. I'm asking a mod to take that live link out of your post.

Try putting these numbers in Network>TCP/IP>DNS Servers and "apply"

208.67.222.222
208.67.220.220


They are from Open DNS and protected against DNS poisoning such as you got.

I don't think this could be related to the interrupted update, but you might have picked up a DNS changer Trojan, or that site you clicked on was hacked.

Go to macscan.com and download the DNSChanger Removal Tool. For that matter, you might want to use the free demo there to do a full scan for malware.





Message was edited by: WZZZ

Apr 2, 2010 9:53 AM in response to funky_pat

I apologize, I didn't realize the issues with test.com. However, the redirect pages occurred with ANY search result I tried on Google - e.g. facebook.com, youtube.com, apple.com, whatever.

I've also found at least two more Safari issues since my last post:
~ text no longer appears for some options in the right-click menu
~ Youtube videos don't play

Anyway, I'll give your recommendations a shot. Thanks.

Apr 2, 2010 10:39 AM in response to funky_pat

If you think you didn't already have it, and it was one of the updates from SU, you might try re-installing the Safari 4.0.5. What happens with another browser?

http://support.apple.com/kb/dl877

What does Disk Utility>Verify report?

EDIT posts crossed with Kiraly

You really should have a backup on an external drive, preferably a bootable, clone. When things like this happen, you are then able to do a reverse clone. A Time Machine backup (not bootable) would pull you out of this kind of trouble. (Whatever you do, stay away from any external drives by WD. Cheap and available in the big box stores, but very bad news.)

Message was edited by: WZZZ

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Power outage before Mac finished updating ... What should I do?

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