itunes 9.1 for windows causes visual c++ runtime error r6034

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Level 1

18 points

itunes 9.1 for windows causes visual c++ runtime error r6034

howdy y'all,

my setup ...
os = win xp pro, sp3, current patches installed
itunes = 9.1.0.79

the original update was thru the apple software updater. after the error showed up on 1st start of itunes, i ...
= rebooted the system = no fixee
= uninstalled itunes, rebooted, reinstalled itunes, rebooted = no fixee

since i updated to 9.1 i get the following errors at itunes startup ...
[1] visual c++ runtime error r6034

after i hit ok for item [1] i get ...
[2] itunes cannot sync information ..SNIP.. because syncing has been disabled on this computer. do you want to enable syncing?
if you do not enable ..SNIP.. to your ipod.

after i hit yes for item [2] i get ...
[3] itunes was unable to load provider data from sync services. reconnect or try again later.

after i hit ok for item [3] itunes runs.

the itouch shows up in the left panel "devices" list and is selectable. pressing the sync button on the itouch summary page triggers TWO dialogs of item [1]! hitting ok on them lets the sync go forward. i presume the only actual sync going on is the music. the sync finishes with no errors and says "ipod sync is complete. ok to disconnect."

i haven't tested to get confirmation that anything is being synced so it might just be going thru the motions.

item [1] is listed on the ms site here ...
http://msdn.microsoft.com/en-us/library/ms235560%28VS.80%29.aspx

it says the error is caused by a missing "manifest" and the fix is to rebuild the app with a proper one.

links to the 3 error msg screen captures ...
http://img163.imageshack.us/i/itunes91startuperror01.png/
http://img6.imageshack.us/i/itunes91startuperror02.png/
http://img408.imageshack.us/i/itunes91startuperror03.png/

otherwise, itunes runs in its usual slothful [on windows] and crash-prone [on windows] manner.

help, please?

take care,
lee

Message was edited by: Lee Dailey

Message was edited by: Lee Dailey

Message was edited by: Lee Dailey

Message was edited by: Lee Dailey

homebrew, Windows XP Pro

Posted on Apr 2, 2010 10:27 AM

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Answer 1

Lee_Dailey Author

Level 1

18 points

Apr 4, 2010 6:46 AM in response to Lee_Dailey

[bump]

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Answer 2

winkydo

Level 1

0 points

Apr 5, 2010 7:55 PM in response to Lee_Dailey

i'll bump this too. getting the same error without a solution.

Windows Vista 64bit

updated to the latest itunes over the weekend as well.

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Answer 3

Apr 6, 2010 2:09 AM in response to Lee_Dailey

I'm getting the same error message trying to sync a 32gb iPad to a Windows 7 x64 machine. iTunes 9.1.0.79. Files transfer, but I get the r6034 error whenever I try to sync and the same "unable to load provider data" message whenever I connect the iPad. No transfered apps will open on the iPad and every time I connect it iTunes sees it as a new device and offers to format it. Very frustrating.

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Answer 4

Lee_Dailey Author

Level 1

18 points

Apr 6, 2010 3:44 PM in response to Lee_Dailey

howdy y'all,

since i posted the 1st msg i've posted a copy of it to itunes tech support. no response - and they said in their ack msg there would be no response, so that's as expected.

when i figure out how the heck i got there (grin) i'll post a link for those who wish to also tell itunes tech support about this.

take care,
lee

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Answer 5

Apr 7, 2010 12:41 PM in response to Lee_Dailey

Ditto
Upgraded to 9.1.0.79 this morning, and now I'm getting both the "Visual C++ runtime error r6034" and the "itunes was unable to load provider data from sync services" messages.
V Annoying...

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Answer 6

IronF

Level 1

0 points

Apr 7, 2010 1:56 PM in response to Lee_Dailey

Same problem with xp sp3.
Also tried to uninstall & reinstall without any success...
Some help from apple would be appreciate!

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Answer 7

areth

Level 1

8 points

Apr 7, 2010 4:27 PM in response to Lee_Dailey

And same problem for me too... was hoping I'd find an answer here!

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Answer 8

Direwoe

Level 1

0 points

Apr 7, 2010 5:49 PM in response to areth

Me Also - The same errors - Vista Home Premium iTunes 9.1 sync to iTouch.

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Answer 9

Lee_Dailey Author

Level 1

18 points

Apr 7, 2010 7:35 PM in response to Lee_Dailey

howdy y'all,

today - for the 1st time since upgrading itunes - i started itunes WITHOUT having the itouch plugged in. no errors at all.

i figured that the failure was loading the code for syncing external items - like contacts. to test that i added a new app and a new song and a new contact. that contact did NOT sync but the song and the app did.

so it's pretty much certain that the external sync - for stuff not in itunes itself - is the thing that is failing to load and triggering this set of errors.

still no word from apple hinting at a fix. (sigh) at least i can avoid the errors when i have no need to charge or sync the itouch.

take care,
lee

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Answer 10

IronF

Level 1

0 points

Apr 10, 2010 1:15 AM in response to Lee_Dailey

How many weeks will we have to wait to have an answer from apple?

We can't sync anything!

Please, can we have an update with the missing MobileSync .dll and a fix to solve this AppleSyncNotifier problem? Or am I asking too much?

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Answer 11

Apr 10, 2010 4:25 AM in response to Lee_Dailey

Hi all,

I could resolve some of the issues posted here with the fix offered by jeffcoffee under http://discussions.apple.com/thread.jspa?threadID=1595916&start=285&tstart=0 (However, I still have the R6034 error message. Would be great to have a fix for that too).

This is what he did:
copy the file 'sqlite3.dll'
from 'C:\Program Files (x86)\Common Files\Apple\Apple Application Support'
to 'C:\Program Files (x86)\Common Files\Apple\Mobile Device Support'

*In a 32 bit Windows OS remove (x86) from the path.

Another potential dll issue might be: 'libxml2.dll', follow the same copy routine. If the first one does not fix it.

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Answer 12

Lee_Dailey Author

Level 1

18 points

Apr 10, 2010 12:50 PM in response to Bruceallmighty

howdy Bruceallmighty,

kool! thanks! that stopped SOME of the errors - those that were actually IN itunes ([items 2 and 3 in my 1st post]) - when i plug in the itouch and when i run the itouch sync. as apparently happens with you, i still get the r6034 error when an external sync tries to run ([or rather to load the code needed to run]). so contacts are STILL not fixed.

what i did ...
(1) found this file = sqlite3.dll, version 3.6.12 (74.2), in the source location you referenced and copied it to the destination location you referenced.
(2) plugged in the itouch
(3) ran sync

i marked your post "helpful" but the thread is still not listed as "solved".

again, thanks! (grin)

take care,
lee

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Answer 13

Apr 10, 2010 2:02 PM in response to Lee_Dailey

Hi Lee,

I went back into the thread you referred to and came across the solution Nestor Li discribed here http://discussions.apple.com/thread.jspa?threadID=1595916&start=315&tstart=0 and that did the trick. I'm glad you got this sorted too. Many thanks for your help and the thread. I really felt left alone until I discovered there were so many others who experienced the same issue.

Have a great day!

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Answer 14

Lee_Dailey Author

Level 1

18 points

Apr 10, 2010 6:19 PM in response to Bruceallmighty

/lee crosses fingers in hopes that apple will get off its tail and fix the problem before 9.2 comes out

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Answer 15

Apr 14, 2010 3:46 PM in response to Lee_Dailey

I tried this fix but I don't have libxml2.dll on my computer

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