Trouble ordering book "There was a problem -- LOCALIZE"

I am living in germany and I have the same problem...
I already updated my aperture 3!

Has anybody an idea?

Yesterday night I figured out, that on my aperture there must be a problem with localization.
In the fields for raw conversion I have to enter decimal values with , (comma) - which is the normal way in germany - while in all other fields (for instance exposure) I need to use . (point - which I expect in an english localized version.
I am using aperture since version 1.0 and I have all upgrades till the recent aperture 3.

I am living in Portugal...

Apple print services are not available on Portugal.

Regards

TD

Hi

I live in Canada and have used book printing in Aperture 2 before. I upgraded to Aperture 3 and tried printing a book yesterday and had the same error message. I will talk to Apple today about it and let you know..

I have contacted Apple and they are looking at it right now. I also tried this on my Macbook and got the same results.

I had the same problem as well (in the United States). The problem has to do with your account at Apple. If the information they have is not correct (in my case, I used a user name, rather than my email, for my Apple ID), you will get the error message. Make sure that all of your account information is correct.

Steve

Hi Steve - thanks! With a little modification I got it to work. This is what I did:

1 - quit Aperture
2 - deleted my online store account completely
3 - Check that you are using the latest version of Aperture. You can find out more information on updating your software here:

Mac OS X: Updating your software http://support.apple.com/kb/HT1338

4. Reset your keychain. Follow these steps to reset your keychain:

a. From the Finder menu, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
b. In your Utilities folder, launch the Keychain Access application.
c. Find the "NetServices" entry in your Keychain Access window.
d. Select the "NetServices" entry and press the delete key.

5. Relaunch Aperture and attempt to place your order again.
6. You should be prompted to enter your account information if you deleted the keychain entry successfully.
7. After entering your account information, you should be able to complete your order.

I had some steps from Apple support and with what you gave me this seems to have solved the problem. Cheers

Mike

Mike,

Yay! Glad it worked. Too bad the error message isn't more helpful, but so it goes.

Mark it "solved!"

Steve

Hi,
I followed the steps from mike and it solved my problems as well.

thanks!!