Software update stalls and times out

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Software update stalls and times out

Recently when running Apple Software Update on my laptop (running Vista), I've noticed that when trying to download either of the pieces of software available in the update system (VoiceOver 1.3 or MobileMe Control Panel), that it stalls with 1.1 MB remaining and times out after several minutes. I've tested this on Windows 7 with the same result and have attempted to fix by removing/reinstalling, as well as repairing the software, but to no avail.

Is there a workaround for this issue? I know for sure that VoiceOver is asking to be downloaded via Apple Software Update, and I hope the 404 error on the MobileMe Control Panel has righted itself.

Windows Vista

Posted on Apr 3, 2010 7:09 AM

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Answer 1

Apr 5, 2010 7:03 AM in response to chorne

I am having the exact same problem with my laptop. itunes update downloads up to a certain percentage and just stops and then times out. I have tried deleting stuff, as i thought that i had ran out of space, but that doesnt seem to work.........

Is it my lap top or itunes?

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Answer 2

b noir

Level 9

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Apr 5, 2010 5:28 PM in response to chorne

I've tested this on Windows 7 with the same result and have attempted to fix by removing/reinstalling, as well as repairing the software, but to no avail.

Are bothe the Vista system and the Windows 7 system running on the same network and using the same internet connection, chorne?

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Answer 3

chorne Author

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May 9, 2010 7:49 AM in response to b noir

For a number of the runs they were, but I have switched to different connections and experienced the same result as well

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Answer 4

b noir

Level 9

72,336 points

May 18, 2010 12:05 AM in response to chorne

Hmmm.

In the meantime, are you able to get the MobileMe control panel via the Download page at the Apple Website?

http://support.apple.com/kb/DL769

If you get any sort of error message on the install when you download via your browser, let us know what they say.

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