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Mail application won't stay open!!!!

I have tried deleting and creating my email account and I have restarted my iPad. Still when I open my mail app it immediately closes. I can see my emails so I know it's actually working, but before I can open them it closes. I use the same ap on my iPhone with the same email and it works fine. Please help!!!

Posted on Apr 3, 2010 8:07 AM

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Posted on Jul 13, 2015 10:00 PM

I Know this is a late post but hopefully this will help someone .... my email app crashed today while I was trying to send an email and shutdown every time I tried to open it ..... The email app would pop up then about 10 seconds later would close and I'd be back on home screen ... So I went a searching on the web and came across this thread .... It did help me out cause nothing worked that was suggested but it did eliminate possibilities ( if something doesn't work it's a learning curve and now you know Hee!!! Hee!!! ) so what I did in the same section as above had stated but I went into mail accounts and shut off everything mail, contacts Ect Ect on all email accounts yahoo, iCloud, gmail Ect Ect ..... Then tried to open mail and it stayed on so I closed app then went back to settings turned everything back on ..... Reopened mail app and everything worked mail was loading as normal ,,,, below is a screen shot of what to shut off ,,, make sure there is nothing green .... Oh YA!!! Also shut off push notifications... Hope this will help someone out there and this way I didn't have to delete any accounts and reset up nor especially have to reset to factory setting and wipe out I pad then re-download it all ....


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11 replies
Question marked as Best reply

Jul 13, 2015 10:00 PM in response to ericshelton84

I Know this is a late post but hopefully this will help someone .... my email app crashed today while I was trying to send an email and shutdown every time I tried to open it ..... The email app would pop up then about 10 seconds later would close and I'd be back on home screen ... So I went a searching on the web and came across this thread .... It did help me out cause nothing worked that was suggested but it did eliminate possibilities ( if something doesn't work it's a learning curve and now you know Hee!!! Hee!!! ) so what I did in the same section as above had stated but I went into mail accounts and shut off everything mail, contacts Ect Ect on all email accounts yahoo, iCloud, gmail Ect Ect ..... Then tried to open mail and it stayed on so I closed app then went back to settings turned everything back on ..... Reopened mail app and everything worked mail was loading as normal ,,,, below is a screen shot of what to shut off ,,, make sure there is nothing green .... Oh YA!!! Also shut off push notifications... Hope this will help someone out there and this way I didn't have to delete any accounts and reset up nor especially have to reset to factory setting and wipe out I pad then re-download it all ....


User uploaded file

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Jul 26, 2011 9:30 AM in response to A A P L

Open settings app... Go to mail,contacts,calendars... Turn off Load remote images... This deleted all my mail in all my boxes. Go to Mail app and open. Then if you want you can turn - Load Remote Images back on in Settings... That's it... Worked for me... This deleted all my Mail on iPad and started fresh. Hope this helps... Good Luck!!

Jan 27, 2014 12:18 PM in response to shadow842

WOW! This helped out tremendously! About a month ago my 5s stopped downloading emails on it's own. It also would take at least ten attempts to open and then close out the app. It would flash on the screen as if opening up and then not actually open. However, it would show it was "open" when I would go to close out of apps running in the background. FRUSTRATING! I've done hard restarts, backed it up, etc. I'm hoping the Load Remote Images was the problem.


What is the Load Remote Images for anyway?😕

Jan 27, 2014 1:03 PM in response to crazypretty

Welll ..... I'm gonna say it helped for the first two times I tried to open my email. Now it's back to pretending to open and not actually opening up. It doesn't download emails anymore either on the fly. It just doesn't do anything. If ti keep at it I can get it to open after about 10 tries .. but by then I'm ready to throw the thing across the room or go to my laptop. This is ridiculous!

Jan 29, 2014 7:53 AM in response to ericshelton84

So, I spent a long time on the phone with apple and seem to have got this sorted, so thought I should share it.

Make sure you have a backup either on iCloud or your computer

Then take a breath and take your ipad back to factory settings

Then restore your ipad with the last back up


This fixed it for me when I had tried everything else. It's a bit drastic but it works!

Mail application won't stay open!!!!

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