5 Replies Latest reply: Apr 30, 2010 4:32 PM by ChrisJ4203
jerappolis Level 1 Level 1 (0 points)
Hi folks,

You know the line of icons that appears below the list of email? It's the one with the reply button, trash can, etc.? It's disappeared! What's left is just a blank strip at the bottom without any icons in it.

Anyone know how I can get that back?

Thanks!

iPhone, iPhone OS 3.1.3
  • 1. Re: Icons disappeared at bottom of list of mail!?
    ChrisJ4203 Level 7 Level 7 (28,180 points)
    Those icons only appear if you have an individual mail selected. If you are just looking at the inbox, all you will see is the refresh icon and the create icon along with the date/time the box was updated. Once you select an individual email, you should see 5 icons, the two I listed earlier plus the folder, trash, and reply icons.

    If you are looking at an email and still do not see them, you may need to either power the phone off/on, or do a reset, holding the home and power button together until you see the Apple logo and then release, ignoring the slide to power off screen.
  • 2. Re: Icons disappeared at bottom of list of mail!?
    jerappolis Level 1 Level 1 (0 points)
    Chris, I cannot believe a simple RESET was all it took! You were so right! I don't know why I have problems believing that this could be all it takes to fix something - it's certainly what I've been doing for years on my PC's, why not apply the same approach to my iPhone?
    Thank you for your help!
  • 3. Re: Icons disappeared at bottom of list of mail!?
    ChrisJ4203 Level 7 Level 7 (28,180 points)
    Your welcome. Glad I could help. Most minor issues and many of what people seem to think are major issues can generally be overcome by just a reset of the phone. Many require a little more, such as a restore, but like you said, it is like a mini-computer and needs a litle "jump start" every once in a while.
  • 4. Re: Icons disappeared at bottom of list of mail!?
    ford's mom Level 1 Level 1 (0 points)
    I did a reset of the home screen layout and my reply/forward icons are still missing! They were there yesterday!
  • 5. Re: Icons disappeared at bottom of list of mail!?
    ChrisJ4203 Level 7 Level 7 (28,180 points)
    Not a reset of the home screen layout, a reset of the phone. That is accomplished by holding down the power and home buttons together until you see the Apple logo and then releasing, ignoring the slide to power off screen. That is the second step in user troubleshooting. See if that helps. All it does is reboot the phone, you will not lose any data.