Can't move deleted messages to trash? Imap

Same problem.... Works fine everywhere else.

I can't move messages to any folder, including trash. It's an IMAP account, hosted at ICDSoft. Also, the setup screen where you can specify what folder will be used for Drafts, Trash, etc. doesn't show my folders as places to choose. I suspect this is all part of the same problem.

In these IMAP accounts all folders are sub-folders of INBOX, fwiw.

I have the same problem. Can't move message to trash. Imap account.

from another forum I found this bit

Go To
1. Settings
2. Mail, Contacts, Calendars
3. Click your (whatever account you have) account
4. Scroll down and click "Advanced"
5. Click "Deleted Mailbox"
6. Switch from "Trash" to "Spam" (at the bottom) then back to "Trash" at the top.


At first this didn't work for me. Then somewhere here I saw about creating folders on your imap webmail app. So I went to my webmail, created a folder, it was nothing special, just "keepers". The funny thing was this email folder didn't come up in the iPad's mailbox list. it was a subfolder of Inbox, and under Inbox, Inbox was listed. Anyway, once I had another folder, this trick about switching the deleted mailbox from Trash to that subfolder and then back again worked!!! I just deleted all the spam and facebook alerts. yay!

Are you using gmail exchange?

Yes, having the same problem with my Yahoo account on the iPad. I have just gone through a spring cleaning exercise of the yahoo inbox, and some messages, not all, cannot be deleted. In some cases, you can delete them later, say after using other apps forma while. Very frustrating and flaky.

Thought I would post an update since it now also happened on my iPhone, so I am wondering whether this is related to some caching problem for people like myself who have both Apple devices used for email.

Yup, thanks Michael, found that too and it does fix the problem... Now if I can just get Times Reader to stop crashing...
Rich

I have an SMTP mail account. Usually the delete works just fine, but recently I have four e-mails that I can't delete. I get the message, can't move to trash. I haven't found any way to clear them. I have a POP account that has a different problem. I use to be able to delete just fine, but now it messages delete and then reappear.

Message was edited by: Jeffrey R Nash

This one fixed it for me. I suspect that the problem has to do with moving a message from a remote IMAP folder into a local trash folder.

Look to see if you have a MobileMe account listed above your email accounts in the mail settings under general settings. If you are not using MobileMe delete the placeholder account. Now try to delete the messages again. This worked for me.