Canon iP4000R - printing CDs & DVDs

Hi there.

I have a Canon iP5200R and I can still print from Canon's CD LabelPrint application onto CD's via wireless. This was with the previous v10.26 driver and now with the v10.30 driver.

As a test, if you were to connect the printer directly to the Mac via USB, does the same issue exist with DVD printing? Just trying to work out if it could be a driver issue or a communication issue. Also, can you reply with what software and version you are using to print on the CD's.

Pahu

A call to Canon will do it. I had this issue with an MP560. They hung through it all with me, and fixed it.

Unfortunately not all of Canon's support staff are as Mac literate as whoever you had the pleasure of talking to. My experience has shown me, and this forum backs that up, that the first level support people you talk to don't know much about Windows and very little about Mac. If you manage to get past this first level, then you may have a chance of getting someone knowledgeable. But this can be quite a task to achieve...

I had to call them twice, and both times it was the best tech support I have ever had.