HELP!! IPOD TOUCH ERROR 28

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Level 1

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HELP!! IPOD TOUCH ERROR 28

A coupple days ago, my ipod suddenly flashed the "connect to itunes" logo on it. So I connected my ipod touch to itunes and clicked on the restore button. Durong the middle of restoring, an error message appeared with the error code 28. I looked on apple at the resolution for error code 28 but i was not able to get my ipod touch to restore. Please, please, please help me.

hp windows xp, Windows XP

Posted on Apr 4, 2010 8:06 PM

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Answer 1

Doc M

Level 3

785 points

Apr 4, 2010 8:42 PM in response to bearcat014

Error 23, 28, 29, 1011, 1012, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected to a known-good computer and network to isolate this issue to the device. If the IMEI or MAC address is missing or is a default value, this can also confirm a hardware issue.

More can be found here: http://support.apple.com/kb/TS1275.

Doc

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