PDF Export

Everytime I export a Pages document on my iPad and try to open it on my PC, it tells me that it can't extract the font.

Have you tried using different fonts and always get the same result?

I assume there is no problem on a Mac, just a PC? Using Adobe Reader? Best let Apple know here:

http://www.apple.com/feedback/pages_ipad.html

I'm having this same problem, PDFs created by Pages appear to be corrupted in some way. I have submitted a defect to Apple, hopefully they'll respond soon.

I use pages on my macbook. I don't have an ipad, but I have experienced this problem. Pages on OSX has the ability to export to PDF or print to PDF. If I export there are a few PC's that can't open the document. If I save to PDF after choosing to print then it works for everyone. I have not taken the time to determine what is different about the PC users that can't open the PDF.

If Pages on Mac, Pages on iPad, and iWork.com PDF downloads are all failing to produce PDFs that function on any platform other than Mac, this is an obviously problem. This application is useless to be unless I can share properly formatted documents (i.e PDFs) with other people.

This is NOT a Windows specific problem. Open Pages on iPad, and email a document as a PDF to a gmail account. Go to gmail and click to "View" the document, which opens it in google docs. Even google docs can't extract the fonts! I've submitted a defect already, but if you have had this problem please post a reply here so we can raise awareness.

It seems that any iPad app that uses the iPhone APIs to create PDFs is getting the same problem. For better or worse, that means it is not just Pages. Looking at PDFs created on iPhone vs. iPad you can see they are using a different approach to font embedded or encoding.

Note that other PDF viewers on Windows seem to work fine, just not Acrobat.

See also this post: http://stackoverflow.com/questions/2589645/pdf-files-created-on-ipad-dont-displa y-correctly-on-windows

The problem with iPhone and iPad PDFs displaying (in)correctly in Google docs (and on BlackBerry) has been around longer.

Given Apple's juvenile relationship with Adobe, I don't see Apple fixing the current problem. A little more likely is that Acrobat Reader will be updated to cope with this problem.

I too am having problems with exports from Pages on the iPad. Not only do they come up garbled on PC's but they are foobar on my Mac too. Some fonts come through as dots. Sure wish they'd figure it out and fix it.

Thanks, Morgan, this is the most helpful information I've seen on this topic so far. Hopefully Apple will address this issue in the next OS release; if not, maybe Adobe will accommodate Apple's incompetence.

I am having the same problem (PDFs created on iPad in Pages that is downloaded to Mac OSX 10.6.3 displays "Missing Font" error message and dots instead of characters when opened in Adobe Reader 8.2.2). One thing that I wanted to point out is that I was able to open the downloaded PDF in Preview with no issues. If you want to just print your document this should be fine - Preview prints with no issues.

I also was able to "Save As" from Preview to a new file (in PDF format) and open this new file With Adobe Reader. It looked like the font changed slightly in the new file when I did this. Obviously none of this fixes the problem but at least it allows you to print and open the file in Reader if you need to.

Does anyone know the right way to submit this bug to Apple or is just this discussion thread considered "submitting a bug"?

is just this discussion thread considered "submitting a bug"?

No, you audience here is just other users like yourself. To talk to Apple use their feedback channels or bugreporter.

http://www.apple.com/feedback/

https://bugreport.apple.com

The post you point to proposes that:

Quartz 3.2 seems to generate these "random" embedded font names each time it creates a PDF (the XYZABC changes around each time). I can't tell whether the problem is just the somewhat strange "temporary" embedded font name with the plus sign, or the way Quartz 3.2 is embedding fonts.

The font is subset and the subset font has provided with a name other than the name of the intact font per a developer discussion.

It should follow that since the subset depends on the glyph index in the document, which may not identical from one edit of the document to another edit of the document, the same font should save into different subsets with different names (though I've not done a matrix on this).

/hh

By the bye, which version of PDF does iWork for iPad provide? See Apple Preview > Get Info for the version (1.3 is base for Mac OS X since its introduction).

/hh

Could someone post a pdf produced on an iPad on some server somewhere?

It would be interesting for those of use who do not have the device to have a look at the result, to see if it is possible to tell what goes wrong.

If someone wants to, you could instead send me a mail (click on my name for the address) and I can have a look. However, I have no idea if I personally will be able to tell anything intelligent from the file.

I submitted a bug report to Apple and they have accepted it. They requested an example PDF which shows the problem and I sent it to them last night. I'll keep you posted as to what they say.