Won't display PDF files

Eunos1 wrote:
How does one go about reporting a bug to Apple?

You go here http://www.apple.com/feedback/ and choose the device and in the form, the type can be set to be a bug report on the right..

I am having the same problem. I work in an architectural firm and the drawings I send to the iPad in pdf format download and then show a blue square with a question mark and won't open. The same pdf opens fine on my iPhone and in Mac Mail. I was looking foward to being able to see drawings on the larger screen.

Please fix this ASAP.

While waiting for a fix, best to use an alternative like GoodReader.

A blue square/cube ? with a question mark is normally what the iPhone throws up when it sees active content such as java or Flash.

Are you sure the PDF is a simple PDf and not something else ?

Try some different PDF from different locations. I have not had this issue. So could be something in your PDFs that the iPad does not like. Possibly the type of PDF. Or a type of media in the PDF.

I'm having the same problem myself, I've tried many different .pdf's from multiple applications and there doesn't seem to be a consistent error except that it's fine with any multi-page .pdf just not single page ones?

Go to Settings > Mail > Load Remote Images and turn this On.

Already on, strange indeed!

I experienced the same issue with the PDF showing as a blue box with a question mark on my iPad, and displaying properly on my iPhone and MacBook. I went in to the Apple Genius bar and what they discovered was that the issue was related to Comcast (that was the e-mail account that was experiencing the issue). I forwarded the message containing the PDF to my gmail account and the PDF's displayed properly on the iPad. Not ideal to have to view PDF's on my non-primary email account, but I am sure Comcast will fix the issue soon:-)

Well I don't use comcast, sounds like they're grasping at straws or shifting the blame, there's an obvious bug/problem with the iPad vision of mail.

HERE'S THE SOLUTION!!!

Just spent 30 mins with Apple Support by phone, and the solution is an easy one... do a HARD RESTART.

Hold down both the home and power buttons simultaneously (don't let go), the red slide to power off box will come up, ignore this and keep those buttons held down. The screen will go black and then the white Apple logo will appear, as soon as it does let go of the home and power buttons... the little blue boxes will now be banished and inline .pdf's work just fine!

Woo-hoo!

Message was edited by: MisterStevil

Message was edited by: MisterStevil

Hi!

The same problem for me!
And you solutions did not worked!
Always the same stupid blue question mark ....

How can i do Apple!??!

I can read the same mail on my mac or iPhone too. the pdf attachment works great.
only on iPad don't work.

😟

See also:

http://discussions.apple.com/thread.jspa?threadID=2428345

Same issue here, on BOTH my 3GS iPhone (iOS4) and my iPad - although with a small twist. I can only see the first page of multiple page pdfs. The first page appears inline, with no opportunity to open it further.

Someone of you has installed Stanza?

Remove it and try again...