iTunes keeps crashing at launch and sending a report to Apple. I've tried repairing permissions, running disk repair with my SL install disk, ran a memory test, etc. It works fine on other accounts on my iMac, just crashes on my account. I dragged both the iTunes folder and iTunes Music folder out of my User/Music folder. iTunes then opens up fine, although with no music in it naturally. It creates a new iTunes folder in my User/Music directory. As soon as I replace that new folder with the old iTunes folder, the program crashes. If I start fresh again and try to click on a song file from the old iTunes folder, iTunes crashes again. Apparently, my iTunes library became corrupted somehow. I've moved the iTunes and iTunes Music folders onto my desktop in the meantime. Any suggestions are greatly appreciated.
I'm having a very similar issue, that just started today (I upgraded to 9.1 last week). Mine seems tied to the column browser. If I have it displayed "on top" -- which I always do -- iTunes crashed every time I select something in any of the browser windows (album, artist, genre). If I have it displayed "on left" I don't have the problem. Mine doesn't seem related to my library though; I backup my library every morning, and even replacing the library after the crashing began with the pre-crashing library the crashing continues. I've Safe Booted, I've deleted the com.apple.iTunes.plist file, I've reinstalled 9.1 from a freshly downloaded copy, nothing helps.
Unfortunately, I have mine on the left in grid view so that can't be the problem. I was able to recreate the library from the iTunes Music library.xml file and everything was up and running... until I shut down iTunes. The next time I restarted it, iTunes crashed again. Here's a bit of the console log. I can post all of it if some one needs it.
Thanks for the reply and the link. At least I'm not the only one with this problem. I have a possible solution, but I'm afraid to try it. I opened up Time Machine and attempted to restore my User/Music folder from an earlier date (a few days ago). The problem is, that folder is more than 130 GB and I only have about 90 GB available. I'd have to trash my existing User/Music folder to make room for the older copy. I'd hate to have it somehow screw up and delete over 1000 albums and movies. Has anyone done this successfully? Thanks in advance!
I wouldn't restore all your music from backup yet. Try something like this:
1) Put your iTunes folder somewhere other than User/Music.
2) Launch iTunes; this will create the new iTunes folder in User/Music with a new library file.
3) Go to your old iTunes Music folder, and drag one artist folder to User/Music/iTunes/iTunes Media/Automatically Add to iTunes. The music should appear in iTunes with tags intact (although it may be missing the album artwork).
4) Try to play something.
If you still get the crash:
1) Drag the artist folder out of User/Music/iTunes/iTunes Media/Music to somewhere else, like Desktop.
2) Quit iTunes
3) Drag User/Library/Preferences/com.apple.iTunes.plist to the trash. Don't empty the trash yet.
4) Launch iTunes, creating a new prefs file. You'll have to go through a bunch of Welcome to iTunes stuff again.
5) Drag the artist folder back to the User/Music/iTunes/iTunes Media/Automatically Add to iTunes folder again to import it once more.
6) Try to play something again.
If either of these work, then the corruption was either in your library or prefs file, and your music is fine. It's rare that something would be corrupt in ALL of your music or movie files, since iTunes only "touches" one file at a time. Unless you did some mass retagging or something.
BTW... I haven't solved my issue but am bypassing it by changing all my Column Browsers from Top to Left. I like it less, but until Apple fixes whatever it is that's crashing I can still use iTunes.
*+1) Drag the artist folder out of User/Music/iTunes/iTunes Media/Music to somewhere else, like Desktop.+*
*+2) Quit iTunes+*
*+3) Drag User/Library/Preferences/com.apple.iTunes.plist to the trash. Don't empty the trash yet.+*
*+4) Launch iTunes, creating a new prefs file. You'll have to go through a bunch of Welcome to iTunes stuff again.+*
*+5) Drag the artist folder back to the User/Music/iTunes/iTunes Media/Automatically Add to iTunes folder again to import it once more.+*
*+6) Try to play something again.+*
*+If either of these work, then the corruption was either in your library or prefs file, and your music is fine.+*
That did it! Somehow the preference file got corrupted. I kept trying to add artists back and it kept on crashing. I trashed the file and all was good. Thanks again. Good luck with your problem!
Problem was fixed for a few days, but it's back again! I found out the problem and have to figure how to fix it. I recently bought a Flip video camera and installed the FlipShare software that came with it. That's when it crashed the first time. I uninstalled the software after downloading some videos just in case that had something to do with my iTunes issue (that was the only software that I added before iTunes repeatedly crashed on me). Got iTunes up and running and tonight downloaded some videos. FlipShare automatically installed prior to the download and iTunes is once again crashing on me. Won't even open, just generates a crash report to be sent to Apple. Here's a bit of the Console log if anyone is interested:
Having the same issue - any solutions out there? Every time I start iTunes it shows the number of songs at the bottom but the Music library looks empty and I can click the play button and hear songs but if I click on anything else in iTunes the program quits. Just tried to run Quicktime and it crashed as well. I've removed flip4mac and re-installed iTunes but nothing works. I tried to run the 10.6.3v1.1 combo updater and says it can't run on this Mac. Guess its time to go back to 10.5.
Date/Time: 2010-06-15 09:43:44.691 -0400
OS Version: Mac OS X 10.6.3 (10D2094)
Report Version: 6
Interval Since Last Report: 1176 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 13 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: EAAA0198-36D2-4520-B609-DB578B46D81B