iPod Classic 120gb needs your help to awake from dead! Critical condition!!

Question

Level 1

8 points

iPod Classic 120gb needs your help to awake from dead! Critical condition!!

Hi Everybody,

I have a iPod classic, that stopped to work some weeks ago. It just won't show any sign of life anymore and can't reset it (by pushing the choice-button and menu for 10sek.)

I still tried to reset it and plugged it onto my windows and it showed up as a DFU-Device, but still windows couldn't install it.

On my Mac iTunes recognizes it, but is "waiting for the iPod" for hours. Some time it demands to reconnect the ipod and gives error-codes like "2005" and "1601"

On windows i tried the iPod-recovery tool but it says, that it doesn't support this type of iPod (even it should).

Neither does the disk utility of mac nor windows recognize the ipod.

Is the iPod now completely dead and "non-useable", or is there still a solution to incite it?

ANY GIVEN HELP IS USEFUL!!!

Mac Pro Early 2008 6gb ram, Mac OS X (10.6.3)

Posted on Apr 5, 2010 12:01 PM

Reply

Answer 1

aymz

Level 1

10 points

Apr 5, 2010 3:27 PM in response to Roippeli

Hello,

having exactly the same problem since last week. Single sign of life: pushing choice+menu for 10sec while connected (to mac) brings iTunes to life but after a minute "error 1601" shows up. Windows version of iTunes at least shows detailled report:

2010-04-05 22:15:43.859 [5448:1558]: restore library built Mar 4 2010 23:19:13
2010-04-05 22:15:43.859 [5448:1558]: iTunes: iTunes 9.1.0.79
2010-04-05 22:15:43.859 [5448:1558]: iTunes: Software payload version: 2.0.4.128.1
2010-04-05 22:15:45.484 [5448:69c]: iTunes: Specifying UOI boot image
2010-04-05 22:15:45.640 [5448:8d8]: iTunes: Specifying UOI boot image
2010-04-05 22:15:45.640 [5448:8d8]: WinDFU::OpenDFUDevice: path: \\?\USB#VID 05AC&PID1223#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0001#743b27ef
2010-04-05 22:15:45.640 [5448:8d8]: WinDFU::OpenDeviceByPath: \\?\USB#VID 05AC&PID1223#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0001#743b27ef
2010-04-05 22:15:45.640 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 5
2010-04-05 22:15:45.656 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 11
2010-04-05 22:15:45.671 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 17
2010-04-05 22:15:45.687 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 22
2010-04-05 22:15:45.703 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 28
2010-04-05 22:15:45.718 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 34
2010-04-05 22:15:45.734 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 39
2010-04-05 22:15:45.750 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 45
2010-04-05 22:15:45.765 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 51
2010-04-05 22:15:45.781 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 56
2010-04-05 22:15:45.796 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 62
2010-04-05 22:15:45.812 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 68
2010-04-05 22:15:45.828 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 74
2010-04-05 22:15:45.843 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 79
2010-04-05 22:15:45.859 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 85
2010-04-05 22:15:45.875 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 91
2010-04-05 22:15:45.890 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 96
2010-04-05 22:15:45.906 [5448:8d8]: WinDFU::UploadData: EOF, cbRead: 1139
2010-04-05 22:15:45.906 [5448:8d8]: <DFU Device 08907ED8>: operation 0 progress 100
2010-04-05 22:15:45.906 [5448:8d8]: WinDFU::UploadData: ZLP
2010-04-05 22:15:45.906 [5448:8d8]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 4
2010-04-05 22:15:45.906 [5448:8d8]: WinDFU::ProcessUpdateState: status.bState == DFU STATEDNBUSY
2010-04-05 22:15:45.953 [5448:8d8]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2010-04-05 22:15:45.953 [5448:8d8]: WinDFU::ProcessUpdateState: status.bState == DFU STATEMANIFEST, PollTimeout: 3000
2010-04-05 22:15:53.953 [5448:8d8]: ProcessOverlappedIoRequest: WaitForSingleObject failed
2010-04-05 22:15:53.953 [5448:8d8]: ProcessOverlappedIoRequest: failed, error 997, usbd status 00000000
2010-04-05 22:15:53.968 [5448:8d8]: ReadPipe, ProcessOverlappedIoRequest failed, nAtt: 4
2010-04-05 22:15:53.968 [5448:8d8]: ReadPipe: failed to read, cbBuffer: 14, cbRead: 0, nAtt: 4
2010-04-05 22:15:53.968 [5448:8d8]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2010-04-05 22:15:53.968 [5448:8d8]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000011
2010-04-05 22:15:53.968 [5448:8d8]: ReadPipe, ProcessOverlappedIoRequest failed, nAtt: 3
2010-04-05 22:15:53.968 [5448:8d8]: ReadPipe: failed to read, cbBuffer: 14, cbRead: 8, nAtt: 3
2010-04-05 22:15:53.968 [5448:8d8]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2010-04-05 22:15:53.968 [5448:8d8]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000011
2010-04-05 22:15:53.968 [5448:8d8]: ReadPipe, ProcessOverlappedIoRequest failed, nAtt: 2
2010-04-05 22:15:53.984 [5448:8d8]: ReadPipe: failed to read, cbBuffer: 14, cbRead: 8, nAtt: 2
2010-04-05 22:15:53.984 [5448:8d8]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2010-04-05 22:15:53.984 [5448:8d8]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000011
2010-04-05 22:15:53.984 [5448:8d8]: ReadPipe, ProcessOverlappedIoRequest failed, nAtt: 1
2010-04-05 22:15:53.984 [5448:8d8]: ReadPipe: failed to read, cbBuffer: 14, cbRead: 8, nAtt: 1
2010-04-05 22:15:53.984 [5448:8d8]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2010-04-05 22:15:53.984 [5448:8d8]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000011
2010-04-05 22:15:53.984 [5448:8d8]: ReadPipe, ProcessOverlappedIoRequest failed, nAtt: 0
2010-04-05 22:15:53.984 [5448:8d8]: ReadPipe: failed to read, cbBuffer: 14, cbRead: 8, nAtt: 0
2010-04-05 22:15:53.984 [5448:8d8]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 255, state: 255
2010-04-05 22:15:53.984 [5448:8d8]: WinDFU::FinalizeDfuUpdate: GetStatus, error != DFUERROR_SUCCESS, ZLP disconnect, reporting success
2010-04-05 22:15:53.984 [5448:8d8]: WinDFU::FinalizeDfuUpdate: success
2010-04-05 22:15:53.984 [5448:8d8]: <DFU Device 08907ED8>: DFU succeeded
2010-04-05 22:19:53.812 [5448:1558]: iTunes: Restore error 1601

Does anybody have an idea? Is there any other possibility to update the firmware (without iTunes)? I only find useless iPhone / iPod Touch solutions…

Please resurrect our iPods!

Reply

Answer 2

aymz

Level 1

10 points

Apr 5, 2010 5:58 PM in response to aymz

Hello again,

seems like I am unable to edit my recent post... anyway here is what Mac OSX's system.log reports when my "dead" iPod is plugged in:

01:50:16 macbook kernel[0]: IOUSBInterface: family specific matching fails
01:50:17 macbook kernel[0]: USBF: 10559.282 [0x3e55000] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of hub @ location: 0xfd000000)
01:50:21 macbook kernel[0]: USBF: 10562.918 [0x3e55000] The IOUSBFamily was not able to enumerate a device.

Maybe this is of any help?

@Roippeli: Do you get same / similar reports?

Reply

Answer 3

Roippeli Author

Level 1

8 points

Apr 5, 2010 11:54 PM in response to aymz

HI Aymz,

yes, i get similar results as you do. Well, still don't have any solution for this problem. Have posted it on other forums too, but no answer yet. Hopefully we'll soon get on.

Reply

Answer 4

Roippeli Author

Level 1

8 points

Apr 9, 2010 2:35 AM in response to Roippeli

Hello,

so does anybody have a solution? I would like to get it soon, because i'm thinking of buying a new iPod.

Thnx

Reply

Answer 5

aymz

Level 1

10 points

Apr 9, 2010 2:56 AM in response to Roippeli

Hello Roippeli,

I've send mine in for repair now to a small repair shop - they will give an estimate of costs at no charge. Hopefully they will not ask for a fixed price 140€ blackmail like someone else does... I can let you know in about ten days.

so long aymz

Reply

Answer 6

Roippeli Author

Level 1

8 points

Apr 10, 2010 4:27 AM in response to aymz

hi Aymz,

ok, let me know. I live in Germany too, so it would be great to know 🙂

Reply

Answer 7

aymz

Level 1

10 points

Apr 23, 2010 6:04 AM in response to Roippeli

Bad news... technical support can't get any reaction from the ipod either. it's practically DEAD. seems to be a main board defect. would be 129€ for parts + 29€ installation... even more than apple's global 140€... AAAAARGHHHHHH!!!

Reply

Answer 8

Roippeli Author

Level 1

8 points

Apr 24, 2010 8:51 AM in response to aymz

Thanks for the information. I'll give up and burry my iPod in my garden. Maybe some day i'll come up with something...

Reply