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itunes freezes when sycing iPad

My first sync went fine and was fast. I then noticed a few hours later that when I connected my iPad it took about 5 minutes before it began to sync with iTunes. iTunes completely freezes (spinning ball), then the iPad will begin to sync, then it appears the iPad is still syncing but the progress bar is also frozen. I have to leave the iPad alone for almost a half hour for it to do a full sync. I even restored it to factory settings and still have the same problem. Any ideas? iTunes, OS X is all up to date.

iMac, Mac OS X (10.6.3)

Posted on Apr 5, 2010 11:45 AM

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17 replies

Apr 16, 2010 3:02 AM in response to jeg815

I'm experiencing something similar, but my sync never went fine, not even the first one. When I connect the iPad it freezes up iTunes for 2-3 minutes then it syncs and after the sync it freezes again for 2-3 minutes. Music and Apps seem to sync over to the iPad but videos just don't show up on the device. Tried it on both my Mac Pro and Mac Mini. If anybody has any suggestions as to what the problem might be I'd appreciate it. Thanks!

May 2, 2010 5:04 PM in response to VoyagerII

I also am having the exact same issue on a Windows machine. Not only will iTunes freeze, but other applications running will also freeze. Very frustrating. Literally stuck on backing up iPad for over 30 minutes without moving a mm. Then when you break the sync link, movies, music, possibly even apps come up missing on the pc. This is bad.

May 3, 2010 11:16 AM in response to jeg815

I am having the same problem on a new MBP -- when I plug in the iPad, iTunes doesn't recognize it and won't even become visible from the dock. I right click on the icon in the dock and it shows "application not responding." If I force quit iTunes, unplug and then re-plug in the the iPad, iTunes opens and starts to sync, but then freezes again.

Anyone have a solution or hear back from any Apple folks?

May 3, 2010 12:31 PM in response to jeg815

I had the same problem as well, and while my problem may not be exactly yours, I think I know how to fix it for everyone!

First, create a new user and log into it. See if iTunes will connect to your iPad without issue. If you can see your iPad and you don't get freezing, it's an issue in your home folder. Unplug your iPad, log out of the new user, and log back into your account. Don't open anything. Go to your iTunes plugins folder, located in Home>Library>iTunes>iTunes Plug-ins. If there's anything in there, move them to your desktop, launch iTunes, and see if you can sync. If you can sync, it was an issue with one of those plug-ins.

In my case, the plug-in which caused all the trouble was iTonerSupport. You may have another incompatible plug-in, so experiment.

If you find that the problem is plug-in related, quit iTunes and add one plug-in back into the folder. If you can still sync with that plug-in, quit iTunes and add the next. Keep adding, opening iTunes, then quitting and doing all that again until you find the culprit.

Hope this helps!

Sep 27, 2010 6:32 AM in response to jeg815

I took my iPad and laptop to the genius part of local apple store. Was told my laptop wasn't powerful enough. Mmmmmmm it's a Top line Vaio! That was last week.
Seems they don't use you help. I developed a solution where I disable my Vaio wifi before connecting the iPad allow it to sync (few seconds) and then switch back on the wifi. no idea why it works but it did for me.

itunes freezes when sycing iPad

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