8 Replies Latest reply: Jan 10, 2014 3:30 PM by rkota1946
srusick Level 1 (0 points)
While playing around with the voice over feature within the iPad general settings I discover a serious bug which ended up requiring me to restore my iPad. After turning "voice over" to the on setting the first problem I encountered was a never ending pop up button asking whether I wanted this feature on or cancel. Once I selected yes, i moved back to my home page and while trying to shift screens to my second page of applications my screen went completely black. I was able to get the device to announce things on the screen however I wasn't able to see anything. I shut it off and on several times which didn't resolve this, and lastly I connect my iPad to my primary desktop in an attempt to back it up. It took nearly an hour to back it up and feeling comfortable seeing my paid for applications appear on the application screen I restored my device. Not the end of my issue- just the beginning. The restore did not complete restore my device back to its original state. My device although empty of all its newly installed apps came back to a blank screen with the stupid voice over announcements still activated. I spend well over an hour playing touch and guess where the voice over on/off button may be to finally by chance find the on screen off button. To make the matter worse my more expensive applications (ie. Elements- awesome btw) is gone, and didn't make my last backup (of course). I have a call scheduled with apple support for 5:30 pm today to discuss and hopefully resolve this matter. At the very least I expect to have Apple restore and/or pay for my missing apps. Parting advice- do not use the "voice over" function.

Any advice on how to turn this off next time if this happens again.

Ipad, Windows 7