Can't send email with cox.net account
iMac 2009 24 in., 3.06 GHz, 4g RAM, 1 Tb HD, Mac OS X (10.5.6), MB Alum 2.4gHz, 4g Ram, iPod 160G, iPhone 3GS 32G, Nano 8G, iTouch 32G
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iMac 2009 24 in., 3.06 GHz, 4g RAM, 1 Tb HD, Mac OS X (10.5.6), MB Alum 2.4gHz, 4g Ram, iPod 160G, iPhone 3GS 32G, Nano 8G, iTouch 32G
We also have an ipad 2 and are on Cox west using smtp.west.cox.net for outgoing server. Tried the solutions above including deleting first. So far no luck. Same problem on the iphone, though only on wifi, it works fine on 3g. Dont have that on our ipad 2.
We have the same issue on vacation at a place that uses Hughesnet satelite internet service, checks mail fine, cant send. But my old g4 laptop sends fine with the same settings.
double checked all our outgoing cox settings and changed the port to 25 and our smtp outgoing cox west account now works for sending mail on the ipad 2.
To Jerryb and anyone else tearing their hair out because they can receive emails on their iphone but cannot send them: I just solved this problem quite by accident after spending two days prowling online for every scrap of information I could fine. First of all I don't know if everyone has a cox.net address. Mine ends in necoxmail.com. the smtp.coxmail.com was not working. I tried adding the ne then tried cox.net just in case but nothing worked. However I was using instructions found on the cox website for configuring email on your iphone. When it didn't work I began to modify my entries based on information found on the Apple website including trying the At&t outgoing server. That didn't work either so I went back to using coxmail.com but still kept modifying the other options based on different suggestions I found online. Eventually what ended up working is this:
Outgoing server: smtp.coxmail.com (I assume if your email address is cox.net, then you would use cox.net). No user name or password, ssl off, authentication password on (although the check mark next to password seems to keep going away so not sure how important this is). Finally and most importantly of all, PORT 25. Every scrap of information provided by cox and apple all say port 465. It wasn't until I changed it to 25 that everything that was piled up in my outbox went. I sent a few more after that to make sure it would keep on working and it has.
Hope this helps someone out there.
Thank you!! Finally got it to work using your advice, although the outgoing server for me was smtp.cox.west.net.
Can't send email with cox.net account