Previous 1 11 12 13 14 15 Next 422 Replies Latest reply: Jan 15, 2014 5:33 AM by Rickymane Go to original post
  • Zinio Support Level 1 Level 1
    Hi iPad Guy,

    We understand your frustration. Luckily we’ve found a way for you to still read as much as you want, without the hassle of a long backup. On Aug 16th we released an update to iTunes (Version 1.6.1) that fixes the problem entirely. If you haven't updated the app already, please do so. Happy reading!

  • socceteer Level 1 Level 1
    Zino development...! Thanks for steping up and fixing the problem...It is nice to see that someone is doing something about it instead of just say remove the app.

    Maybe you can share how you fixed tthe problem with APPLE and all the other App developers so they can solve all the other programs causing the full problem.

  • apple4ever Level 2 Level 2
    To make that a little more clear…
    It is actually not a fix of the problem (there is still some work to do…), it is a work around that let you turn on/off the backup of the Zinio content. So go to the settings in Zinio (the little gear next to the question mark top right) and click on "Library Backup"

    enjoy your magic machine
  • socceteer Level 1 Level 1
    I still give you credit for doing something about it...better than nothing..!
  • JVXB Level 1 Level 1
    Hey Zinio team, thanks for doing that for us poor, bewildered, and frustrated iPad owners. If only other app devs were as responsive as you -- it's not quite a solution to an ongoing problem, but it's SOMETHING. I've added your mag app again and may I congratulate you on a beautiful UI.

    Mzbik, you're absolutely right. My suggestions were just that. Not solutions. Apple's silence on slow iPad backups is deafening.
  • mzbik Level 1 Level 1
    Thank you, Zinio team for your work. However, the problems that I (and aquite a number of others) are experiencing is NOT from Zinio (i.e., I don't own/use it), but is an issue with communication betweeen two Apple components.
  • ipgp Level 1 Level 1
    Finally managed to get my backup time down from 30 hours to 30 minutes (on Win7 64bit), simply by disconnecting my network cable and turning off my anti-virus (Microsoft Security Essentials). Next time I'll experiment by excluding the backup directory (C:\Users\xxx\AppData\Roaming\Apple Computer\MobileSync) from virus scanning, because you do need the network cable to be connected to download and validate iPad firmware upgrades.

    I also used Junction to create a symbolic link so that I could move the MobileSync directory from my SSD on C: to a bigger hard disk, though that didn't seem to change the backup time (as suggested by backups/)
  • Level 6 Level 6
    When in the h@$l is Apple going to address this? I have disabled backup but somethings gotta be done on Apples side of things...

    They must hear us...
  • generalstudies™ Level 1 Level 1
    Yeah basically I do not back up any more after I found out how long it takes. Apple needs to fix this soon!
  • lanceanz Level 1 Level 1
    Sigh. I've also just installed the "QuickDisable" utility to allow me to switch off backups whenever I connect my iPad. I'd taken to only connecting my iPad weekly for the usual 6 to 8 hour backup. Cancelling the backup while it's underway seems a little bit risky as I've had a few instances where, on reconnecting, my iPad has not verified. Then only preinstalled apps will run. All the apps I've added simply "flash" open and immediately close again. In each case a full restore is needed - which takes less than a couple of hours. Have tried various suggestions to reduce backup time, including using the USB cable that came with the iPad, turning of antivirus and services such as Diskeeper and Undelete. Nothing helped. Recently I replaced my main drive with a faster one with lots of free space, but that didn't help either.

    Deleting old magazines from Zinio seemed to help a little, but because the backup takes so long it is impractical to be sure. This week's Zinio update added the ability to turn off magazine backup, but sadly it seems to make no significant difference. Or it does, but other apps also suffer from the issue. I do have multiple magazine, book and newspaper apps. Yesterday I adding Inkling and purchased a large textbook. It's all very well to talk about removing this kind of content but it's what I bought my iPad for.

    It's good to see so many other posts about this issue, and I sincerely hope iOS4 will help. It is a huge issue. Backups are important, especially when you have every icon slot filled with apps. When folders arrive I will have more. It's a sad fact that it is quicker for me to reinstall everything than to do backups.

    Apple - you should be ashamed this has not be remedied.
  • Meg St._Clair Level 9 Level 9
    Submit your feedback to Apple:
  • lanceanz Level 1 Level 1
    Done. Thank you for the suggestion.
  • vdhamer Level 1 Level 1
    Zino development...! Thanks for steping up and fixing the problem...It is nice to see that someone is doing something about it instead of just say remove the app.

    For the record: Granimator told me that it is working on a workaround as well. Again, the problem is caused when large numbers of small files are backed up using iTunes. In Granimator these are thousands of files with graphic shapes (the free App generates wallpaper based on libraries of elements made by graphic designers). The direction Granimator seem to be taking is to avoid backing up files that can be readily downloaded. And possibly redownloading "packs" of shapes automatically when the appear to be missing.

    For those still trying to analyze what's going on: if you backup twice, the second backup doesn't repeat what has already been backed up. Thus there are various postings where someone had a looooong backup, changed a cable or disabled something or used a copyrighted magic spell, and found that backup times were much shorter. The intermediate step is not necessarily the solution. If you really want to analyze: backup (and complain about the duration, uninstall the culprit, resync, reinstall the culprit App, change what you want to change, and backup again.

  • misterjohn Level 1 Level 1
    Thank goodness there's someone else with this problem! I've had my iPad 16gb 3G for 4 weeks now... and I've been trying to do a second sync with my Asus ULV laptop [W7 Dual-Core 1.2Ghz 3GB DDR3 RAM].

    Sunday afternoon at 4.00pm now... been trying to sync for 6 hours. It keeps halting on the backup stage - closing down iTunes, Apple logo appears, starts up again, runs for 10 mins, then closes down again.

    Have switched to my Apple MacBook Pro [Dual-core 2.4Ghz, 4GB DDR3] - same thing happening. However, this time I can see that some kind of progress is being made - in the top window of iTunes I can see purchases are being transferred to the MacBook.

    Oh my goodness! I am a new Apple person - love the iPad, iPod, iPod Touch - but this sync business is a bit disheartening!

    I appreciate that I may have been 'app happy' over the first four weeks of honeymoon... and that, accordingly, it may take longer to back up new purchases... [I have 1GB of space left on the iPad].

    Oh dear!

    At least I'm not alone!
  • LRC Spalding Level 1 Level 1
    Thsi is my firest post to a discussion group ever so please forgive me if I lack knowledge of the protocol to apply. I have scanned through this trail of posts and felt my eperiences worth adding.

    My iPad back-up has been so slow since week one in June when Apple Support talked me through it and said that taking over an hour with circa 1GB of data at that time to back-up was indeed very slow. No help suggested thought.

    Having read this trail of posts I don't feel so odd.

    I don't have any of the Apps referred to but, amoung a few oithers, I do have The Times iPad Edition, issues of which I download daily (except Sunday of course).

    Backed up today as wanted dack-up before I updated iOS to iPad 3.2.2. Took 5hrs + to backup and I find that the back-up directory appears to have some 25,321 files in it with total size of 1.8GB. I could actually watch the files being added at betweenn 1 and 5 at a time.

    What is going on Apple?

    Like others before me I am a PC user (since 1979, initially with Commodore PET) and I always understood that Apple were costly but good value. The initial responses that I had to a couple of minor problems with the iPad were fast and helpful but it looks as if backup is just a joke! I certainly don't think that the iPad is designed to be used in a technical way so all the work-arounds mentioned already are totally beyond me.

    Why aren't Apple sorting this? If there is a genune need to back-up then this should have high priority in Apple's support and developmanet queue!

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