Apple shipped me an empty box?

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Level 1

9 points

Apple shipped me an empty box?

I received my iPad on Sat, but had to wait till today to receive my case. I opened the box my case was shipped in and the only thing in my box was the air bubbles and a receipt for shipment.....but no iPad case. How do you ship an empty box? I called apple and they will ship me a case when their next shipment arrives in LATE April! It's on back order now. Did apple over sell and decide to ship me a box just to say they shipped something knowing I would call and get it squared away later? I just don't see how you can intentionally ship an empty box.

Ipad

Posted on Apr 6, 2010 3:04 PM

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Answer 1

Apr 6, 2010 3:09 PM in response to chad wade

They didn't intentionally ship you an empty box. Was the box sealed when you received it? If not, then it might have been taken during shipment. If it was sealed, something may have happened in the factory during packing. It *****, but it unfortunately happens every so often. It sounds like they are taking care of it. I expect that you will likely get it earlier, but "LATE April" sound like such a long time when you type it, but my calendar says that may be only two or three weeks.

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Answer 2

Mar 18, 2011 9:58 AM in response to chad wade

I purchased an iPad 2 for my wife. The box arrived today empty. The shipped weight is 1.4 kgs (3.1 lbs) when checked in to FedEx. The box didn't look tampered with, there wasn't additional tape or tearing. Unhappy but Apple is shipping a new one. Someone is stealing these things during shipping.

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Answer 3

Rudegar

Level 10

180,264 points

Mar 18, 2011 10:13 AM in response to sterling_1

judging on the prices people try to sell them on ebay I would suspect other parties then apple being the culpit

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Answer 4

Mar 18, 2011 11:51 AM in response to sterling_1

After looking at the box more, there's 2 strips of clear tape over the top of the box, the bottom only has 1. This is definitely a FedEx employee stealing the contents. I HIGHLY recommend that if you sign for your package open it immediately. They shipped the cover for it 2 days prior so it probably tipped off my delivery person.

This was not Apple at all and they're still taking care of me.

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Answer 5

Mar 18, 2011 2:10 PM in response to sterling_1

There were quite a few reports of this during the iphone 4 release.
I personally had a moment of panic when I retrieved my box fromthe porch, after the fedex guy flung it down and walked off, and the box was open.
Fedex has severely gone downhill.

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Answer 6

Ziatron

Level 5

4,214 points

Mar 18, 2011 2:40 PM in response to chad wade

Did apple over sell and decide to ship me a box just to say they shipped something knowing I would call and get it squared away later?

No.

The whole thing is packaged up in a “factory” in China.

I just don't see how you can intentionally ship an empty box.

The whole thing is packaged up in a “factory” in China.

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