Movie "was not copied... because it cannot be played on this iPad.

Great script! Did you notice it was also recommended at http://www.iphonelife.com/blog/87/making-stock-videos-application-play-every-mp4 -files-possible ?

BTW, for Mac users, the free and excellent Subler can be an even faster solution. There's an entire tutorial dedicated to it at http://www.iphonelife.com/blog/87/watching-videos-taken-max-roundup-mkv-mp4m4v-v ideo-converters

OK, I am new to the community and read through all the posts. My problem is the same but I recently downloaded a couple of movies for my daughter DIRECT FROM iTUNES in the standard format and I get the warning. *** is the issue?

Just wanted to chime in, I too have just downloaded Homeland from the the iTunes store, I have iOS6 on my iPhone and am running Mountain Lion. And I cannot copy this file to my iPhone. What a load of ****. Your wheels are coming off Apple, issue a fix right now.

I noticed that many of my movie files already had the correct profile setting as discussed here, even though they play fine on my iMac and AppleTV 2, not sync to my iPad.

What ended up fixing my problem is changing the audio track that is enabled by default. I was able to view and change the setting by using Subler.

The movies that would not work had the AC3 track but not the AAC track selected. When I reversed that so the AAC track was selected, the movies now sync to my iPad. Also when you get info from iTunes, they say "low complexity" the first line on the right side.

Note that you have to remove and re-add the movie to your iTunes library after applying the fix in Subler.

Thank you for your detailed response. I was attempted to sync the movie "Prometheus" to my iPhone 5 but got the same message. Cannot sync because it cannot be played on this iPhone. The movie is 2.01 GB and is M4V. I have followed your instructions regarding hex editing but found that the byte that needs to be edited is already "1F".

I remember reading somewhere that there is a file size limit for videos, similar to the 4 GB limit in the PS3. I understand the PS3 file size limit is the result of the FAT32 file system (unrelated, I know). But again, I remember reading somewhere that there is a file size limit for video being synced to the iPhone/iPad.

My questions:

1) If the byte that needs to be edited to "1F" already is "1F", why is it still not working?

2) Is there a file size limit on video being synced to the iPhone or iPad?

So, here's what worked for me:

Itunes>click on movie>File>Create new version>create iphone or ipad version. And while it was "converting" it (essentially makes another version that can be played on the iPad) you can't do so with any other movies. Make sure you have enough room on your HD, because if you don't it won't be able to "convert" them. Also, (and I don't know if it was just my computer or not) it took FOREVER to do so.

Use a freeware program called "Subler". Google it and D/L it. Assuming you have a movie with 2 audio modes, AAC (stereo) and AC3 (DD 5.1), use Subler, open the M4V file in question, uncheck the AC3 audio file, re-save file. Re-open ITunes if it was already open and now you have an M4V file that is set for Stereo audio only. I use Apple TV to stream movies from my computer to my home theatre so when I'm ready to view it again on my home theatre, I can just re-open Subler and change the check box to AC3. I have verified this on several movies that would not trasfer to the iPad Gen 1 and now they al work fine. This is just another way to skin the same cat ;-)

I'm getting the "...was not copied to the iphone because it cannot be played on this iphone" for videos that I have encoded with Handbrake using the "iPhone and iPod touch" preset. I tried editing the video in a hex editor as suggested above, and found that the necessary byte is already 1F (like the case reported by Inked_xx).

I can import the video into iTunes, and it shows up under "Home Videos". The video plays in iTunes with no problem. However, when I try to copy it to my iPhone I get the "...was not copied" message. Is there a known way to encode a video so that it can be copied to an iPhone? Thanks!

John

These days, Governments and Companies treat people like stupid, maybe due to the fact that more and more stupid people are born every day. It is the stupidification of people, the new slavery, so they can get cheaper manpower in the future, and it starts on the Educational Systems worlwide.

The "1F" byte change did not work for me. However, by reducing the video framerate to 25 FPS (some of my videos had 90000!), I was able to sync and play all movies. I used "Any Video Converter".

I hope I helped somehow.

For all due efects, what I wrote means that companies like Apple (MS also) do not care about people's wishes, they just care about their war. When will they realize they are loosing customers? Me, for example!!!

Wow.

Wow that I encountered this issue. (since I was using Apple's SW)

Wow that your solution works.

Wow that Apple has not addressed this issue, seeing as you post is over a year old.

In my case, I exported 4 movies from FCPX 10.1.4 (iTunes 12.0.1.26 OS X 10.10) using FCPX's default Share ... Apple Devices 1080P.

Three of the four files syncing just fine. The fourth one gave me the "... cannot be played on this iPad."

I changed the byte for the AVC level to 1F (via Hex Fiend for OS X) and it solved the issue and synced just fine.

Not sure if this is an issue for iTunes, FCPX or both. Why should FCPX use different bytes for the AVC level? Why does iTunes care?

I guess I'll send Apple bug reports to both of their applications.

You're workaround works. Thanks.

Update:

I filed a bug report on FCPX on this issue. I got a response within hours from Apple requesting more info. So it appears that Apple is at least looking into this issue. I reported it to the FCPX team (since some files worked and some didn't), not the iTunes team.

I am not sure if this should be in this post, or another post or even a NEW post...that said.

I encountered the same issue -- however, in my case it was simply that I created a video with the APPLE camera App on my iPhone 6, dumped it into iPhoto (and eventually iTunes) and I got this error when I tried to copy the video to an iPhone 5! What gives?

iPhone 5 -- iOS 8.0.2

iPhone 6 -- iOS 8.1.3

Could this be as simple as updating the iOS on the iPhone 5? Or, is there something else (perhaps even related to the OP issue) going on here?

Installing iTunes 12.1.2 for Windows (64-bit — for older video cards) worked for me!

I noticed that not only can I not sync videos, I couldn't add new videos that previously I had no problem in adding to iTunes.

I also had this error message when I tried to play existing videos in my library: "video playback is not supported on this computer" and it directed me to download "iTunes 12.1.2 for Windows (64-bit — for older video cards)" (apple's way of shaming people into upgrading their computer at least once a year)

iTunes 12.1.2 for Windows (64-bit — for older video cards)

All of a sudden I can just drag the mp4 files directly into itunes and sync them with the ipad without any conversions or error messages!

Never mind that playing those videos through iTunes on my computer is disgraceful, choppy playback with frames skipping... And surprisingly, or not so surprisingly, I can play those same videos with the same "old video card" with any video playback software (but iTunes).

Good Luck!

http://www.howtosolutions.net/2013/02/itunes-fixing-video-file-cannot-be-played- on-ipod-ipad-error/#.VXAxBGDzZSU