No option to delete rented movie on iPad!

Question

Level 1

147 points

No option to delete rented movie on iPad!

I rented a movie on my MBP via iTunes and synced it to my iPad. It ended up expiring and now I see that it is on my iPad, but there is no option to delete it. From iTunes, there is no option to sync or delete rented movies any more (the whole rental section of the Movie tab is GONE when I sync my iPad.

I un-synced all my movies, but that deleted other movies i had synced, not the rental!

What is going on here? I have nearly 2 GB eaten up with a movie I can't watch or remove!

Message was edited by: amichalo

MacBookPro, Mac OS X (10.6), AirPort Extreme, AppleTV, iPhone, iPad

Posted on Apr 7, 2010 2:44 PM

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Answer 1

oldscud

Level 1

0 points

Apr 10, 2010 9:58 PM in response to amichalo

I have the same problem. Does anyone know how to delete this file?It's a 4 Gig file, 25% of the disc space.

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Answer 2

Apr 10, 2010 10:20 PM in response to amichalo

I have no problems deleting a movie on my ipad by just holding down my finger on the movie. Eventually it gives me the X to delete it.

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Answer 3

Apr 10, 2010 10:27 PM in response to amichalo

While you're in the video app (main screen-with Movies | TV Shows | Podcasts | Music Videos across the top), all you have to do is tap and hold for 3 seconds and a little "x" will pop up...just like deleting apps.

thanks...Lee

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Answer 4

oldscud

Level 1

0 points

Apr 10, 2010 10:30 PM in response to Jason Mecham

Tried that. It has worked for non-rented movies but for some reason it will not work for rented movies. I ended up restoring my ipad. That got rid of it. The manual says rented movies are automatically deleted when they expire, there is no methodology given to manually remove them. I'm wondering if they define "expire" as 30 days after the download or at the end of the 24 hour period you have to watch it once you start watching it.

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Answer 5

chapax

Level 1

0 points

Apr 22, 2010 3:53 AM in response to amichalo

I have the same issue. To add insult to injury, I haven't seen the movie completely and started getting a "Cannot play movie" message after which i tried to delete it to get space back and was locked out of that as well.

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Answer 6

josemari

Level 1

110 points

Apr 22, 2010 11:34 AM in response to oldscud

The following worked for me. First, in the Videos app, press on the movie until the x appears and delete the movie. Second, connect the iPad to your computer and Sync the movies. The second process deleted the expired movie from my iPad.

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Answer 7

Apr 22, 2010 3:13 PM in response to amichalo

I rented a 99 cent movie to see how it worked. I watched it. The next day I turned the Ipad on, went to Videos, rented movies and there was the movie for about 2 secs and then it disappeared. So it automatically goes away(for me) after you watch it.

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Answer 8

dlg_az

Level 2

231 points

Apr 22, 2010 3:43 PM in response to amichalo

If you read the Movie Rentals Frequently Asked Questions in iTunes, it talks about all the points of how movie rentals are handled.

For example:
If you don't watch it in the 30-day period, it expires and disappears from your iTunes library.
You can delete a movie prior to the expiration date to make space on your device.
The movie automatically disappears from your iTunes library 24 hrs after you've begun viewing it.
Etc, etc.

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Answer 9

Apr 24, 2010 7:53 AM in response to Lee Givens Jr.

DING! We have a winner. The press and hold to get an "X" did the trick. That was oddly not intuitive. Not sure why I get that you can do that wiht apps, but never occurred to me to do it for the videos. Thanks a bunch.

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Answer 10

Hsin

Level 1

0 points

Jun 4, 2010 12:09 AM in response to Dan Perkins

Had the same issue with my iphone 3gs. Finally realized that i can slide my finger to the right and the delete button comes up!

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Answer 11

TBednar

Level 1

0 points

Jun 8, 2010 7:11 PM in response to amichalo

Whom ever discovered how to delete the rental movies that don't go away by holding your finger on the app until the 'X' appears, is brilliant! That did the trick for me.

Thank you
Thank you

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Answer 12

Sekoya

Level 2

265 points

Oct 13, 2010 1:51 PM in response to Lee Givens Jr.

Lee Givens Jr. wrote:
While you're in the video app (main screen-with Movies | TV Shows | Podcasts | Music Videos across the top), all you have to do is tap and hold for 3 seconds and a little "x" will pop up...just like deleting apps.

That worked for me although no 'x' appeared but the movie self-destructed upon a 3-second hold all on its own.

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Answer 13

Jan 13, 2013 9:44 AM in response to amichalo

I finally called Apple Support to get the answer to this question.

1st, make sure you are signed in on your computer under the Apple ID that purchased the movie.

2nd. Go into the summary page of your device on ITunes. Near the bottom you will see "options". In that section you will see "manually manage music and videos". Select that option.

3rd. Then go to the "On this Phone" click the RENTAL sub section under your device. This depends on the version of ITunes you are using.

4th. Right click the movie you want to delete. The popup box with the delete option should appear.

5th After it deletes (which will take quite a while) remember to go back into Options and uncheck the option for"manually manage music and videos". ℹ🙂

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Answer 14

woodle48

Level 1

4 points

Feb 16, 2014 11:47 AM in response to TBednar

Didn't work for me...I held my finger on the movie for at least 3 seconds and all it did was make the icon darker for a second or two...no "X" appeared, and did not disappear. I tried swiping to the right which was mentioned in another post here and all that did was take me to the next screen to watch the movie, but the movie doesn't exist, cannot watch it or delete it. I'm up to FIVE movie icons in my rental area and none will go away.

I tried plugging iPad into computer, going to rental area to manually delete but none of these movies show up in there.

Totally frustrated....can anyone help?????

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Answer 15

woodle48

Level 1

4 points

Feb 16, 2014 11:49 AM in response to nitewindes

This option did NOT work on my iPad Air....none of the rentals I want to get rid of showed up in the Rental section.

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