3701 Views 2 Replies Latest reply: Apr 19, 2010 9:14 AM by Chris CA
I was up for over 12 hours trying to solve this problem. I followed all of Apple's instructions on the topic which included uninstalling itunes and quicktime which were initially unsuccessful because of the privileges issue you mentioned. However after many uninstall attempts i decided to restart my machine and when it rebooted quicktime was gone.
i found out that uninstalling quicktime/itunes was not the problem however. When you get the insufficient privileges error, go to the location where it says it can't get privilleges. Then right click it in the left window pane and select properties.
Open the security tab; i cant remember exactly how but it's absoulutely essential that you give yourself the 'special permission' ability in here. Just look around in advanced settings and you will find it.
Once i did this i tried quicktime again and it installed, accordingly so did itunes. Hope this helps, a lot of people have been having trouble with this since itunes 9 was released.
Apparently it's something to do with Microsoft trying to get people away from using quicktime.
Best of luck.