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MBP often won't wake after sleep.

Quite often when I shut the lid of my MBP and it goes to sleep I will open it later and it will not wake.
It sounds like the hard drive starts up (there is some noise) but the screen remains black and the keys have no effect.
The only way to get out of the situation is to hold the on/off button until it switches off.
Upon start up no work or application windows are recovered!

This has caught me out a couple of times and I have lost work. It is very frustrating.
Has anyone had similar problems and/or does anyone have any suggestions.
I cannot take it in to a shop to be checked for the next few months as I simply can't afford to be without my laptop!!

MBP (late 2008), Mac OS X (10.5.8), purchased quite soon (half a month to a month maybe) after new model was released

Posted on Apr 12, 2010 5:40 AM

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244 replies

Jun 30, 2010 10:29 AM in response to Ryzl1987

Just to add to this puzzle:

Just today I called tech support, they seemed stumped.

I filed an RMA to get this replaced, and a replacement Macbook pro is on it's way.

I've been plagued with this 'wake' problem since day 1 (which was 2 weeks ago). Today, my macbook wouldn't turn on at all after waking from sleep.

Usually if I left it plugged in after opening the lid for 10 minutes or so, it would finally boot up.


This afternoon was interesting. I was fiddeling around with it and thought to place my ear to the system to see if anything was trying to fire up.

Turns out.. something was clicking to the right of the mouse pad. I figured It was the hard drive. So, I lightly tapped underneath the laptop where the noise was coming from, and the **** thing turned on!

I think it has something to do with the hard drive. Next time I can't get it to wake up, i'm going to tap it again to see if that does the trick.

Jun 30, 2010 11:34 AM in response to Dale Weisshaar

Dale Weisshaar wrote:
They did. It's called

Bootcamp. Free with the purchase of Leopard or Snow.
No sleep wake problems using it.
Dale



Really??? Since when did Apple change bootcamp support virtualization. That would be huge if they did. Dual-booting Windows on a Mac is a useless feature for many, completely useless for me personally. However, virtualizing Windows (and other OSes as well) on a running Mac OS X is a different animal altogether that I use often.

Jun 30, 2010 2:38 PM in response to RaceTripper

I see what you mean, but I would rather dual boot and not have any issues. Just a personal opinion and preference. And I rarely use Windows....actually just to access one Ill. State website that is not Mac friendly.

I didn't mean to imply Bootcamp was virtualization (but it came off that way ;)).

Bootcamp is fine for me but I can see why others would rather have instant access.

But, it's the cheapest way to go! No additional software.

Dale

Jun 30, 2010 3:49 PM in response to Dale Weisshaar

Dale Weisshaar wrote:
I see what you mean, but I would rather dual boot and not have any issues. Just a personal opinion and preference. And I rarely use Windows....actually just to access one Ill. State website that is not Mac friendly.

I didn't mean to imply Bootcamp was virtualization (but it came off that way ;)).

Bootcamp is fine for me but I can see why others would rather have instant access.

But, it's the cheapest way to go! No additional software.

Dale


Yes, but the point is that Bootcamp is not a viable alternative to virtualization for many people. If the host OS is not running, one can't use it for anything nor interact with it from Windows. For many that matters and Bootcamp just doesn't compare in that use case. It's apples and oranges.

Jul 22, 2010 6:40 AM in response to sjsherratt

I have 10.6.4 on my new (MacBookPro6,2, i5 2.4Ghz, 4G ram, 320G hdd, SMC ver. 1.58f16) and have the same problem, even with nothing in Swap.

The computer wakes fine if it's only been sleeping for a minute or so, but if it's been sleeping longer than that, then I can hear the HDD spinning up, and the LED on the front goes out, but the keyboard doesn't light up and the screen remains black. The only way to get the computer to wake is to press and hold the power button for a bit - after which the computer resumes from the hibernated state (all the running applications are there still and everything is fine again).

Very frustrating as I've only had the computer for 3 days!!

Jul 29, 2010 6:36 AM in response to Photograper

Hi Photographer - thanks for the suggestion, but disabling "putting the harddrive to sleep" isn't really a satisfactory "fix" for me.

I'm taking my MBP to a "genius bar" on Sunday to see what the Apple guys say. I'm hoping for either a new motherboard or a replacement machine, but seeing as so many other people are having the same problem, is it perhaps a design flaw in this particular model? Or is it just a software bug that they haven't fixed yet? We shall see...

Aug 3, 2010 4:35 AM in response to benjab

So, I took my MBP to the "Apple Genius Bar", they had a look and acknowledged that there is a problem. I had also experienced a number of Kernel panics, and so it was decided that a new Logic Board (motherboard) was the ticket. 24 hours later and the repair was done....

But...

The problem is still there! So I've spoken to Apple again and have re-formatted the drive, and re-installed OSX 10.6.3. I've tried it just now and it's still not waking properly if it's slept for more than about 5 mins.

Very disappointing. Anyway, I'll keep testing it on 10.6.3, then I'll try doing an update to 10.6.4 and any other outstanding updates and see how we go.

Anyone else had any wins?

Aug 3, 2010 12:37 PM in response to Ryzl1987

I had this same issue on my white MacBook. Phone Tech Support couldn't figure it out...BUT a guy at the local Genius Bar fixed it no problem!
I had made "inactive" the ethernet port. I never use it, so I didnt think twice about it. The machine always looks at that for a wakeup call, and it freaks when it's not there. My Screen was blank and the Hard drive was spinning and a lot of heat generated.
So He just made it active again, *and it has never done it since*. It was a real problem for me, but good as new now, for about a year.

MBP often won't wake after sleep.

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