1 6 7 8 9 10 Previous Next 181 Replies Latest reply: Jun 28, 2014 10:54 AM by fredfortier Go to original post
  • 105. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    Well_Made Level 1 Level 1 (0 points)

    All right you guys... enough is enough. Both of you guys have provided information with intent on helping others who have experienced problems with connectivity and thats what this message board is about, no one needs the continued emails that deviate from the intended topic.

     

    @Vector2nds - You feel bashed and in fact you were, you've expressed it_ One reponse was adequet.

     

    @TheDr1970 - Surely you could have worded you advice in a more professional manner, no need to take away from someones good efferts in trying to help - We only need to know whats helps or what has been helpful to you.

     

    Hopefully this will end your disputes_Please! Rock On!

  • 106. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    TheDr1970 Level 1 Level 1 (0 points)

    @Well_Made: I agree. Let's keep the post on track. I have been following these threads for over a year now and have listened to the countless (verified) solutions to this problem.

     

    Here is another good link for some of you with over 100 pages of problems/solutions for a similar problem:

     

    https://discussions.apple.com/thread/2780293?start=1605&tstart=0

  • 107. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    michael714 Level 1 Level 1 (0 points)

    I just bought a Netgear N600.  Dell laptop works fine with wifi.  Samsung S3 works fine with wifi.  (using speedtest.net).  iPad 3 has terrible ping (989ms) and then starts off with high speed, but slows down to 3Mbps.  So, I look at the router's Advanced settings and turned off WMM.   No immediate improvement.   Then, I went on the iPad and turned off the wifi and turned it back on and now everything is great.   Low ping and 20Mbps download.

     

    I would never go tilhrough a complete iPad restore for something like this.  The problem is that if that is the solution, what if you have to keep doing it?

  • 108. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    keithfrommarietta Level 1 Level 1 (0 points)

    Hi Michael714,

     

    I'm one of the original posters on this thread. It's a valid question/concern that you express (that being, if you fix this at home, do you have t keep doing it, and what about when you're traveling to other places and connecting to other WiFi networks)? All I can say is that after I fixed it on my home network, I've never had the issue on any other network, either private or public. I've had my iPad 2 for almost two years now and haven't experienced any other speed issues since the original problems at home that were documented in this thread at that time.

     

    As others have since noted and confirmed, turning off WMM (or QoS), seems to immediately remedy the problem. And, yes, you sometimes need to restart your iPad to have it take effect. Hopefully, you won't have any other issues either.

     

    cheers,

     

    Keith

  • 109. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    amshand Level 1 Level 1 (0 points)

    The router reconfiguration of WMM completely fixed my issues. Thanks a ton!

  • 110. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    David Barbour2 Level 2 Level 2 (155 points)

    I cannot find WMM or QOS on my router.  I have a Ubee one from Time Warner Cable which is hooked up to my four year old Airport Extreme.  Any help is appreciated.

  • 111. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    TheDr1970 Level 1 Level 1 (0 points)

    @David Barbour2: I don't think I quite understand. Is the Ubee your wireless router or is the Airport Extreme? To which device do you connect your wireless devices?

  • 112. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    amshand Level 1 Level 1 (0 points)

    http://appletoolbox.com/2010/06/apple-recommends-switching-to-newer-wep-or-wpa-f or-slow-wi-fi/

     

    Try this David. Airport Extreme evidently doesn't use/need WMM.

  • 113. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    David Barbour2 Level 2 Level 2 (155 points)

    I use the Airport Extreme as my wireless router.  After doing some research on this site and others I went out and purchased a new Airport Extreme and so far that has fixed the slow wi-fi.  I had a 2nd generation AE that I had been using for years. 

  • 114. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    PhoenixTwo87 Level 1 Level 1 (0 points)

    I tried disabling WMM from QoS in my router. I then reconnected the IPAD to the network and still had the LOOOONG download times on videos. I was trying to download a single episode of Big Bang Theory from ITunes and it told me it would take over 600 minutes.

     

    What I finally did that appears to have resolved the issue was completely disable all security on my Wifi network. I then connected and tested. Speeds were fine using speedtest app, and download times were down to about 20 minutes or less. Apps were installing quickly and internet speeds were much better.

     

    Once I had tested all that and it looked like the problem was resolved I went back into my router and did the follow to make it more secure. Heres what you do, the steps are different on all Wifi routers but the settings should all be there, you might have to poke around a little.

     

    First TURN OFF SSID broadcast (Write it down so you have a record of it, with CaSe SenSitiVitY in mind). Once you do this you will no longer see your wifi network show up in the list of available networks. You must manually enter the SSID into any devices that you want to connect to the network. You may have to do this immediately as the SSID will turn off and you may lose connection. Get reconnected by manually entering the SSID (CASE SENSITIVE) and reconnecting.

     

    Now go into wireless settings and look for MAC Address Filter

     

    Turn it to enabled/on

     

    and Tell it to "ALLOW THE PC's BELOW" NOT the other one to BLOCK the PCS BELOW

     

    Find the WIFI MAC Address for your wireless devices. For the IPAD you can find it under settings>general>about and its at the bottom of the table called Wi-Fi Address. Enter that set of numbers WITH COLONS usually. The MAC filter should give you examples of how to enter the MAC, with or without Colons.

     

    For PCs you should bring up command prompt and enter ipconfig /all and locate the wireless connection and look for the hardware address. enter the hardware address as the MAC address. I believe Windows displays hardware ID's with - instead of colons so just substitute colons for dashes.

     

    Google other devices you may have to find out how to get their MAC address.

     

    Once all of your devices are added to the MAC filter you will have to manually add each device back to the network. My recomendation is to test with JUST the IPAD first make sure the speeds are fine and then add the rest. If this procedure doesn't fix the IPAD speeds then set the network back to the way it was before with security.

  • 115. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    michael714 Level 1 Level 1 (0 points)

    Your idea to remove encryption will definitely speed things up- at the loss of security.  Even with the other features you've enabled, someone can still listen in on your unencrypted data traffic.  Turning off SSID broadcast does not prevent war drivers from finding your network and listening in. 

     

    One thing I have read is that WPA2 encryption is much faster than WEP or WPA.  So, if you were using WEP or WPA, you might consider using WPA2 encryption instead.  If you feel you must use unencrypted wifi, I think the additional steps you are taking are worthwhile, but they won't prevent someone from "listening in" on your wifi traffic.

  • 116. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    PhoenixTwo87 Level 1 Level 1 (0 points)

    WPA of course. I really am not worried about war driving. If war driving is something you worry about in your area then my solution is not recommended. I do know there is software that can easily see a hidden SSID. I'm merely trying to prevent easy access to my network.

     

    I do not however understand how anyone can really get on my network with my steps above, aside from MAC spoofing. With the MAC filter enabled the router "should" effectively block any device NOT listed in its filter. My knowledge of Wifi is by no means extensive and Wifi in itself has its own wonky set of rules, but as far as I've ever seen in my work in IT MAC filters are the best way to prevent war driving as even getting connected to the network would still result in a "No Access" flag on the device. Again I really haven't spent much time with Wifi. When I set up a network I prefer to make Wifi a last ditch and ALWAYS prefer to have adequate network drops at every location.

     

    Up until the recent years of smart phones and tablets and other wifi enabled devices being used heavily in the business world I felt that wifi was a novelty for home use and waiting rooms and was really not reliable enough for business use. As I have to deal more and more with these BYOD employers wifi is really pushing into its maturity. With cheap mesh networks available wifi is definitely far from my original feelings.

     

    Back to the original topic. These steps worked for me to get my IPAD to connect at decent speeds. everything else I tried was just not doing it. I was going to try with a different router to see if it was the router but I gave up at that point since I had everything working. It definitely appears to be a problem with the IPAD firmware however because none of my other devices have ever had trouble with my router.

     

    Please feel free to comment. I'm by no means an expert on wifi and if you have more information regarding your comment above I'd love to hear it! I'm always looking for good new information that I can use. Thanks michael714 for your response, and sorry for the long reply. Cheers and have a Happy New Year Everyone!

  • 117. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    alisonfromoldham Level 1 Level 1 (0 points)

    We just got an ipad 2 for chrimbo and had problems from the get go with a faulty device - this was replaced at the apple shop and now, though it does work, I'm really disappointed with it being so slow on the Internet. We have iPod touches and iPhones already, all of which are fine, laptop's fine too - in fact the £50 android tablet I bought my 7 year old for Christmas performs better for surfing the net.

    I've tried logging in to the router to change the QoS / WMM settings as described on this thread but can't find any way of doing this in the settings - I have a Sky sagemcom router - anyone have any ideas how I can sort the problem? Any help would be appreciated as currently the ipad is proving an unusable expensive waste of money.

  • 118. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    Lemmings72 Level 1 Level 1 (0 points)

    You get 90 days phone support from Apple.  In my experience they have been very helpful when I have contacted them.

     

    You could phone and ask them to help "fix" your bad WiFi from your iPad, if you explain your iPod is OK and also your findings on this forum they may help you navigate your router to find the settings.

     

    Sorry I can't help directly as I only have experience of NetGear, Cisco and Huawei routers.

  • 119. Re: Fixed my slow iPad Wi-Fi issue, here is what I found...
    keithfrommarietta Level 1 Level 1 (0 points)

    My advice is to just consider buying a new router with more "mainstream" settings and support. You can find a good 802.11n router from NetGear in the neighborhood of $30 these days. Well worth it if your router is older than 3 years or doesn't have configurable settings.

     

    In my experience, Apple is reluctant to get into the settings of personal routers (that are not manufactured by them). Given the number that are out there, it would be a big task for them. Their solution when I was having problems was to either replace the iPad or restore it to factory settings - neither of which was satisfactory.

     

    Good luck!

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