Account Information has changed?

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Level 1

0 points

Account Information has changed?

Any time I try to buy anything from the iTunes store this past week, a box appears saying that my Account Information has recently changed and I have to sign in again to approve my billing info. I have not changed my account information, though. What to do?

Posted on Apr 14, 2010 7:16 PM

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Answer 1

varjak paw

Level 10

170,200 points

Apr 15, 2010 6:45 AM in response to TessM

This is from the former iTunes Store Credit Card FAQ; perhaps it will help:

" I see this error: "Your account information has changed".

For your protection, iTunes will ask you to review your personal information periodically. Please review your personal info using My Info, Apple's profile website, when you see this message."

If that doesn't cure the problem, contact the iTunes Store Customer Service department using the form on their Support page. Select the category and subcategory closest to the issue you're reporting.

Hope this helps.

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